Robbed of f-32's that were in the bunker

4 Replies
rchrdamtchll
25 September, 2017, 3:09 PM UTC
I have been playing this game for about 9 months now. I had collected 8 f-32's over that time period. Recently I had computer problems ,and had to take my computer to the shop to get it repaired. After a week went by I received my computer back from the repairmen , only to log on to this site and found that all of my , and only my F-32's became a target , and were completely destroyed. That is over 15,000 diamonds , and now I attacked someone with 3 rockets and their is 4 missing out of the bunker. The reason I had to take my computer to the shop to began with is because I had joined a large combine and the ceo of that combine sent me a virus that totally destroyed my windows 10, I had to have my repairman put in a new windows 10 at $150.00. I was also kicked out of that combine, I had to go and change all of my banking information because of it was a hacking virus, and hacked my banking information. Mysteriously all of my decussation's with that ceo  have been deleted. But I managed to take a picture of them with my phone and also wrote down the virus that he sent me  , in case something like this would happen. BE EXTREMLY CAREFULL ON  THIS SITE BELIEVE ME . 
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Sergey Kryvorotchenko
Community Manager
25 September, 2017, 7:52 PM UTC

rchrdamtchll said:


I have been playing this game for about 9 months now. I had collected 8 f-32's over that time period. Recently I had computer problems ,and had to take my computer to the shop to get it repaired. After a week went by I received my computer back from the repairmen , only to log on to this site and found that all of my , and only my F-32's became a target , and were completely destroyed. That is over 15,000 diamonds , and now I attacked someone with 3 rockets and their is 4 missing out of the bunker. The reason I had to take my computer to the shop to began with is because I had joined a large combine and the ceo of that combine sent me a virus that totally destroyed my windows 10, I had to have my repairman put in a new windows 10 at $150.00. I was also kicked out of that combine, I had to go and change all of my banking information because of it was a hacking virus, and hacked my banking information. Mysteriously all of my decussation's with that ceo  have been deleted. But I managed to take a picture of them with my phone and also wrote down the virus that he sent me  , in case something like this would happen. BE EXTREMLY CAREFULL ON  THIS SITE BELIEVE ME . 

Hello, Commander!


Sorry to hear about your situation. Unfortunately, such cases happen sometimes. Please pay attention, the security of your social network account and Plarium.com account is the sole responsibility of you as the account holder. Please, don't share your login or password with anyone, don't follow suspicious links and don't use third-party services, which require your account details.


Let me share some quotes from our Terms of Use and Security Policy.


TERMS OF USE, 3.Use of the Service (d):

"You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to (A) notify Plarium immediately of any unauthorized use of your password or any other breach of security; and (B) exit from your Account at the end of each session."


Security Policy: https://plariumsupport.zendesk.com/hc/en-us/articles/115002370429-Security-Policy

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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rchrdamtchll
25 September, 2017, 10:11 PM UTC
I believe you people condone this , and my have had something to do with it I have turned it into the proper authorities 
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RobertShatz
Moderator
25 September, 2017, 11:31 PM UTC
rchrdamtchll said:

I believe you people condone this , and my have had something to do with it I have turned it into the proper authorities 
Commander..I assure you that Plarium wants you to enjoy your gaming..Please contact Support and explain to them exactly what has happened..Support has the technology to access you game activity and will be able to identify any issue..and correct any issues that need correcting..unfortunately we do not have that ability at the Forum level
Robert Shatz
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rchrdamtchll
26 September, 2017, 12:53 AM UTC
I have as the notice above says, it was  all my fault
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