alot of muptle acounts

10 Replies
BDDD
24 April, 2016, 5:31 PM UTC
i have been a few comibs and am seeing more and more people with multiple accounts it seems that there is no system in this game to make sure of mulitple accounts
UTC +5:00
RobertShatz
Moderator
25 April, 2016, 12:37 AM UTC
BDDD said:

i have been a few comibs and am seeing more and more people with multiple accounts it seems that there is no system in this game to make sure of mulitple accounts
Commander..If you have proof of ALT accounts...You can contact SUPPORT..give them what proof. or evidence you may have,,Support will investigate your claim and if determines that they are absolute Alt Accounts..they will take the appropriate actions
Robert Shatz
UTC +0:00
Red-Terror
25 April, 2016, 2:38 PM UTC

RobertShatz said:


BDDD said:


i have been a few comibs and am seeing more and more people with multiple accounts it seems that there is no system in this game to make sure of mulitple accounts
Commander..If you have proof of ALT accounts...You can contact SUPPORT..give them what proof. or evidence you may have,,Support will investigate your claim and if determines that they are absolute Alt Accounts..they will take the appropriate actions

but you do not believe that it would be more fitting that you should recruit agents (MOD) who patrol the game in search of Multiaccounts?


It seems absurd that it is up to the players to have to identify and report those who break the rules of the game.


it is your task !!


If honest players do not report the illegal activities of other players, then what happens?

... nothing?

...Offenders get away with it  ... and they can continue to do what they want?


It seems that You do not give a crap about identifying offenders who create multiple accounts (as if you act unwillingly for this problem ... perhaps because you get an economic benefit from multiaccount? ).


You should have the instrumentation to detect multiaccount (the system should detect IP adress of computers, shared IP, Public IP, etc.) ... therefore you have to act actively (not only when players report an illegal activity!) and you have to punish offenders.


I have already played in other "browser game" in the past ... and there were the mods who were always present and watchful, to flush out Multiaccounts and ban them from the game (it was not the task of the other players do this!).

UTC +2:00
BDDD
25 April, 2016, 4:47 PM UTC
thank you 
UTC +5:00
Abu_Kasap
27 April, 2016, 8:44 PM UTC

"contact support" and support will do ........ nothing.

Reports, proofs, etc. and?

And, nothing happens.
UTC +0:00
Gamied
29 April, 2016, 8:40 AM UTC
Red-Terror said:

RobertShatz said:


BDDD said:


i have been a few comibs and am seeing more and more people with multiple accounts it seems that there is no system in this game to make sure of mulitple accounts
Commander..If you have proof of ALT accounts...You can contact SUPPORT..give them what proof. or evidence you may have,,Support will investigate your claim and if determines that they are absolute Alt Accounts..they will take the appropriate actions

but you do not believe that it would be more fitting that you should recruit agents (MOD) who patrol the game in search of Multiaccounts?


It seems absurd that it is up to the players to have to identify and report those who break the rules of the game.


it is your task !!


If honest players do not report the illegal activities of other players, then what happens?

... nothing?

...Offenders get away with it  ... and they can continue to do what they want?


It seems that You do not give a crap about identifying offenders who create multiple accounts (as if you act unwillingly for this problem ... perhaps because you get an economic benefit from multiaccount? ).


You should have the instrumentation to detect multiaccount (the system should detect IP adress of computers, shared IP, Public IP, etc.) ... therefore you have to act actively (not only when players report an illegal activity!) and you have to punish offenders.


I have already played in other "browser game" in the past ... and there were the mods who were always present and watchful, to flush out Multiaccounts and ban them from the game (it was not the task of the other players do this!).

i fully agree with ur sentiments but would like to bring one thing to ur attention if multiple accounts are detected by means of ip address it would mean myself and my wife who is both players but using one pc would be ban yet there is many players with alts and they using different devices which means they will get away with it so the ip ban issue i belief is flawed hence plarium do there best and then rely on honest players doing their part
Gamied
UTC +2:00
Magic_touch
4 May, 2016, 10:10 PM UTC

Abu_Kasap said:


"contact support" and support will do ........ nothing.

Reports, proofs, etc. and?

And, nothing happens.

sound like a joke,

already contacted support and report about bases under same account,  (several times)

they do nothing when the player use his credit card,, 

- money is their task,


a simple IP check is easy to found, 

some player have so many bases they named account player1 player2 playr3 player4 5, 6, 7, ("player" is the nick ofthe player)

someof them moved their bases at close location,, i can found many, with a simplecheck,


at last, all know combien CEO who are CEO in 2, 3 or more combines,,

when plarium ask to send report on support, sound like an insult against fair play players!

notes:

*if the situation does not change i will stop this game.




  
  
UTC +0:00
Alyona Kolomiitseva
Community Manager
5 May, 2016, 10:14 AM UTC

Magic_touch said:


Abu_Kasap said:


"contact support" and support will do ........ nothing.

Reports, proofs, etc. and?

And, nothing happens.

sound like a joke,

already contacted support and report about bases under same account,  (several times)

they do nothing when the player use his credit card,, 

- money is their task,


a simple IP check is easy to found, 

some player have so many bases they named account player1 player2 playr3 player4 5, 6, 7, ("player" is the nick ofthe player)

someof them moved their bases at close location,, i can found many, with a simplecheck,


at last, all know combien CEO who are CEO in 2, 3 or more combines,,

when plarium ask to send report on support, sound like an insult against fair play players!

notes:

*if the situation does not change i will stop this game.




  
  

Greetings. Unfortunately, there are some situations when our Support Team doesn't have enough proof, or there could be other circumstances under which they cannot block a player. 

Please be aware that they will never disclose the results of investigation. However, I can ensure you that they regularly block alts.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Abu_Kasap
5 May, 2016, 1:43 PM UTC

Excuse- me.

Same bases, same names, same combine and a msg from main base " This /names/ is my alts bases, do not hit them"  is not enough for your "support" .

"circumstances under which they cannot block a player"  is basic - MONEY spend.

And yor GREED.

UTC +0:00
usarmyfirefightr
14 May, 2016, 1:41 PM UTC

Abu_Kasap said:


Excuse- me.

Same bases, same names, same combine and a msg from main base " This /names/ is my alts bases, do not hit them"  is not enough for your "support" .

"circumstances under which they cannot block a player"  is basic - MONEY spend.

And yor GREED.



If you have all this proof, send to support and it should be taken care of. There are some situations that members do not have hard proof like you say you have. Your case should be a no brainer, but they all are not the same. You can contact Facebook as well for multi - account, its against FB rules to have more than one account, try that avenue as well


UTC +0:00
Abu_Kasap
14 May, 2016, 5:10 PM UTC

IF player spend money, your support and no1 care how many acc he has.

And, it's not only here. At TD is the same.

So, this is not a single case - it's how Plarium works.

BTW, just spot on TD same name bases with a numbers from 1 to 12. And they are reported severall times as i was informed.

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