The button "Mark as read" in your mailbox ... affect also unread reports in your reportbox

4 Replies
User
5 December, 2017, 8:01 PM UTC

Hi

in game, if you press the button "Mark all as read" [ ! ] in your private mailbox, automatically this action is also applied in the reports box ... so if there are unread reports in your walkie-talkie, they are all "turned off" (as if they were read).


Please, fix this error.

thanks.

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Technical Support
6 December, 2017, 9:18 AM UTC

Hello, Commander!

The bug has been confirmed and forwarded to the developers. It will be fixed in the future updates. Thank you for your report and cooperation!

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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User
11 December, 2017, 9:54 PM UTC

today (December 11th, around 12.00) it happened to me that all my unread reports (35) turned themselves off, although I did not click any buttons (neither on the reportbox nor on the mailbox).

as a result of this, I think there are general problems in the programming that establishes the read and unread reports.

I hope that it will never happen again to me that the unread reports are all marked as read without any reason.

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User
15 December, 2017, 3:01 AM UTC

it happened again!

all my reports went turned off (41 reports) while I was arranging other things, shortly after I logged in to the game.


please take measures to remedy this problem.

the thing begins to become annoying.

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Technical Support
17 December, 2017, 11:37 AM UTC

Sorry to hear that this issue still bothers you. Our developers are working on that bug and it will be fixed as soon as possible.

I would appreciate your understanding.

Support agents do not reply to private messages, they only use it for requesting additional information | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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