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I bought a package with diamonds but I did not get anything!

I bought a package with diamonds but I did not get anything!

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Dec 22, 2017, 18:0612/22/17
1

I bought a package with diamonds but I did not get anything!

When I bought the package of diamonds, It registered me some error. My money is reserved in my bank,and they say It's available for soldiers inc.to take it. But i did not get anything. At the bank they say that by 30 days money will be available again, if facebook-soldiers inc.dont take it or send them some msg that they cant finish transaction.It happened to me 4-5 times. And now i have to wait 30 days.

Can somebody help me? 

I tried to write to Plarium but they they ask me for my game ID , and i cant find my ID... lol.... when I enter my coordinates it says they are not correct...


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Dec 23, 2017, 01:2912/23/17
03/25/15
770
Commander..User ID is located in the "Field Manual"..Look at top of playing screen and you will see tabs,,"News..Achievements..Settings..Field Manual..and server name..Click on Field Manual and scroll all the way to the bottom of the opening page of Manual,,At the bottom you will see a list of numbers,,the first number you see that has  ' uid'  in front of it is your User Id number that Support is asking for