my plarium play will not load

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Mark Rogers

Jan 26, 2022, 01:0401/26/22

12/18/20

my plarium play will not load

plariumplay will not load. i can not see anything on my pc. examples my library or anything on main screen to select anything

Comments

1 2

{****}GENERAL{****}Moderator

Feb 1, 2022, 17:2102/01/22

02/14/19

577

Are you still facing this issue Commander?

Mark Rogers

Feb 3, 2022, 10:4602/03/22

12/18/20

yes i am

{****}GENERAL{****}Moderator

Feb 3, 2022, 14:5902/03/22

02/14/19

577

Are you using a VPN? Due to a recent update in Plarium Play it is no longer possible to get in the games when you are connected to a VPN.

Have you tried de-installing Plarium PLay and re-install again? Don't worry you will not lose your account. Just remember your e-mailaddress and current Password.

Fonzie Mahjoure

Feb 3, 2022, 15:0802/03/22

03/05/21

Je n'ai pas de VPN.

J'ai le même pobleme depuis aujourd'hui.

Impossible de lancer le jeu. Impossible de lancer Plarium Play.

Impossible d'arriver à la page d'accueil.

J'ai supprimé Plarium Play

Installé a nouveau Plarium Play.

Rien a faire!!

{****}GENERAL{****}Moderator

Feb 4, 2022, 15:0802/04/22

02/14/19

577

Fonzie Mahjoure

Je n'ai pas de VPN.

J'ai le même pobleme depuis aujourd'hui.

Impossible de lancer le jeu. Impossible de lancer Plarium Play.

Impossible d'arriver à la page d'accueil.

J'ai supprimé Plarium Play

Installé a nouveau Plarium Play.

Rien a faire!!

Contact Support here Commander: Submit a request – Plarium Support Center | Browser Games

Mark Rogers

Feb 5, 2022, 00:0502/05/22

12/18/20

it worked for a brief second then stopped

Mark Rogers

Feb 5, 2022, 20:4902/05/22

12/18/20

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game

{****}GENERAL{****}Moderator

Feb 6, 2022, 06:5402/06/22

02/14/19

577

Have you already contacted Plarium Support Commander? If not please do asap you can use the link here:

Submit a request – Plarium Support Center | Browser Games

Fonzie Mahjoure

Feb 8, 2022, 18:3702/08/22

03/05/21

J'ai contacté le support plarium.

Je reçois le mail automatique mais toujours pas de réponse depuis le 3 février...

{****}GENERAL{****}Moderator

Feb 9, 2022, 04:5502/09/22

02/14/19

577

Fonzie Mahjoure

J'ai contacté le support plarium.

Je reçois le mail automatique mais toujours pas de réponse depuis le 3 février...

What is your ticketnumber Commander?

Fonzie Mahjoure

Feb 9, 2022, 10:0702/09/22

03/05/21

Le premier : 3819234 Le second : 3833656

Le probleme a évolué.

Dorénavant, je peux lancer Plarium Play, le lier à mon compte Facebook, le jeu charge et.... la fenetre reste noire. On entend bien le son du jeu, quand on déplace la souris, le curseur change, mais le jeu reste dans le noir... Toujours pas de réponse de Plarium...

{****}GENERAL{****}Moderator

Feb 11, 2022, 06:0302/11/22

02/14/19

577

Fonzie Mahjoure

Le premier : 3819234 Le second : 3833656

Le probleme a évolué.

Sorry Commander this is an ENGLISH forum. I am unable to understand what you mean. Try english please.

Mark Rogers

Feb 11, 2022, 22:2302/11/22

12/18/20

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game

{****}GENERAL{****}Moderator

Feb 12, 2022, 13:5502/12/22

Feb 12, 2022, 13:56(edited)

02/14/19

577

Mark Rogers

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game

I suppose you submittede a ticket already Sir? Please give me the ticketnumber so I might be able to ask some news ......... There is no need to repeat you refund request form 1 week ago :)

Mark Rogers

Feb 13, 2022, 21:3302/13/22

12/18/20

i still having problems what the world is going on

Mark Rogers

Feb 13, 2022, 21:3302/13/22

12/18/20

please help me stay in the game

{****}GENERAL{****}Moderator

Feb 14, 2022, 14:2702/14/22

Feb 14, 2022, 14:29(edited)

02/14/19

577

Mark Rogers

please help me stay in the game

Sir please give me your ticketnumber related to this issue and I will ask the status for you. Thats the ONLY way to get information

Mark Rogers

Feb 14, 2022, 22:2802/14/22

12/18/20

what is a vpn

Mark Rogers

Feb 14, 2022, 22:3002/14/22

12/18/20

{****}GENERAL{****}

Sir please give me your ticketnumber related to this issue and I will ask the status for you. Thats the ONLY way to get information

i dont have a ticket number please get me some help asap i want to play game

{****}GENERAL{****}Moderator

Feb 15, 2022, 04:5802/15/22

Feb 15, 2022, 05:08(edited)

02/14/19

577

Mark Rogers

i dont have a ticket number please get me some help asap i want to play game

Well sir. If you dont have a ticketnumber you have not contacted Support as I advised you several times. Nothing I can do for you without a ticketnumber :) FYI without submitting a ticket your issue will never be solved and making new comments here will also not contribute to a solution.

1 2

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