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Help I've been reset to Day 1

Help I've been reset to Day 1

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Nov 22, 2016, 00:1911/22/16
1

Help I've been reset to Day 1

After 31 days reached Level 6 - Captain 56, 70 friends and this am finished 26th in Local Annihilation.

It  seemed like I did not get the reward so I cleared Firefox cache and reloaded the page.

Busted down to Day 1 and my base is gone.

Any ideas?

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Nov 22, 2016, 14:2111/22/16
2303
ric.dic said:

After 31 days reached Level 6 - Captain 56, 70 friends and this am finished 26th in Local Annihilation.

It  seemed like I did not get the reward so I cleared Firefox cache and reloaded the page.

Busted down to Day 1 and my base is gone.

Any ideas?

Hi! You have just entered another server. Please, change the server in the Settings, so you could return to your main base.
Nov 23, 2016, 10:3411/23/16
Nov 23, 2016, 11:00(edited)
1

 I have  looked at the top of the screen for the server button.
There is a screen shot in the knowledge base that shows it right next to the Field Manual.  It's not there.

There is nothing of the sort under the Settings drop down menu either.

Perhaps you might provide specific direction as to where this server button is located.


I'm starting to feel that this is just an elaborate feature of the game to rob me of further rewards for logging in everyday.


Nov 24, 2016, 16:1411/24/16
3
Hey There Ric.Dic.....I'm in the same boat as you.....been reset and cant find the switch
Nov 24, 2016, 16:2311/24/16
3
And the People in the Combine I'm with can see my old base at level66 and new one that I'm reset 2
Nov 25, 2016, 01:0611/25/16
03/25/15
770
ric.dic said:

After 31 days reached Level 6 - Captain 56, 70 friends and this am finished 26th in Local Annihilation.

It  seemed like I did not get the reward so I cleared Firefox cache and reloaded the page.

Busted down to Day 1 and my base is gone.

Any ideas?

Commander....Check the log-in info..This sounds to me as tho you used a different.. user name ...e-mail address..password..This will indeed start you over at day 1 with a new base..To get to your old account you will have to use the original/old log in info
Nov 25, 2016, 19:2311/25/16
1

Problem solved.


Different account login was the problem.



Thanks
Nov 27, 2016, 17:4211/27/16
3
i still cant log in to my old base. I have tried everything and different combinations. still banging my head against the wall
Nov 28, 2016, 00:5011/28/16
03/25/15
770
CRUNCH said:

i still cant log in to my old base. I have tried everything and different combinations. still banging my head against the wall
Commander...Contact Support..I am not 100% sure that they can/will be able to reset your password, but I do know that they have the technology at their level to access your game activity..Possibly they will be able to help you.If Support can they will