Report Alerts - Do not clear after reading or deleting

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Report Alerts - Do not clear after reading or deleting

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Matt

Oct 3, 2016, 16:0810/03/16

08/09/16

Report Alerts - Do not clear after reading or deleting

http://s825.photobucket.com/user/ski2xtreme/library/

The report alerts do not clear for any of the sections after reading or deleting.

Comments

Borhanick

Oct 3, 2016, 18:3710/03/16

06/18/16

I have the same problem. There is always one report but when I check, nothing's there. Any solution, please?

Robert Shatz

Oct 4, 2016, 00:5110/04/16

03/25/15

770

kingery.matt said:

http://s825.photobucket.com/user/ski2xtreme/library/

The report alerts do not clear for any of the sections after reading or deleting.

Commanders..Plarium is aware of this problem and the developers are working on a fix..This is a bug and hopefully the fix will be implemented soon..Please be patient a while longer..Thank you for your cooperation

Matt

Nov 7, 2016, 21:4011/07/16

08/09/16

Thanks for the update... It was working at some point since this post but has now came up again.

Robert Shatz

Nov 7, 2016, 23:2611/07/16

03/25/15

770

Darkness-Elite said:

Thanks for the update... It was working at some point since this post but has now came up again.

Commander...This bug has been in game for a while now,,,giving it the ability to "hide" as we have added so much..But we are working our way thru ..We thought we had isolated it and fixed the issue only to find it popped its ugly head up again..So we are back to work...hopefully we will find the "root" and correct this soon

SCSI

Nov 9, 2016, 22:3111/09/16

09/04/16

I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?

Alyona KolomiitsevaCommunity Manager

Nov 10, 2016, 10:5611/10/16

09/17/15

8278

KingpodGaming said:

I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

seb

Dec 4, 2016, 18:0512/04/16

07/07/16

KingpodGaming said:

I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?

I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.

Robert Shatz

Dec 5, 2016, 01:1512/05/16

03/25/15

770

seblim said:

KingpodGaming said:

I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?

I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.
Commander...We are working on this known issue...I do not know an exact date of a fix..Please be patient just a while longer...as fast as we can find/isolate/fix this "bug" ..we will...we want this fixed as well as you as we have been having a very difficult time trying to find it

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There is always one report but when I check, nothing's there. Any solution, please?","userRegistered":"1466275206373","userCommentsCount":"4","userName":"Borhanick","createdDate":"1475519844550","editedDate":"0","id":"186556","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/21758385.jpeg?v=1529574006"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"186556","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_186662/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">kingery.matt said:</div><br><blockquote><p><a href=\"http://s825.photobucket.com/user/ski2xtreme/library/\" rel=\"nofollow ugc\" target=\"_blank\">http://s825.photobucket.com/user/ski2xtreme/library/</a></p><br>The report alerts do not clear for any of the sections after reading or deleting.</blockquote>Commanders..Plarium is aware of this problem and the developers are working on a fix..This is a bug and hopefully the fix will be implemented soon..Please be patient a while longer..Thank you for your cooperation","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1475542309693","editedDate":"0","id":"186662","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"186662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1238110/","commentUrl":"/forum/en/comment/topic_209742/"},"strings":{"userRole":"","userId":"1238110","contentDraftJs":"","contentHtml":"Thanks for the update... It was working at some point since this post but has now came up again.  ","userRegistered":"1470754188830","userCommentsCount":"1","userName":"Matt","createdDate":"1478554830377","editedDate":"0","id":"209742","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"209742","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_209790/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Darkness-Elite said:</div><br><blockquote>Thanks for the update... It was working at some point since this post but has now came up again.  </blockquote>Commander...This bug has been in game for a while now,,,giving it the ability to \"hide\" as we have added so much..But we are working our way thru ..We thought we had isolated it and fixed the issue only to find it popped its ugly head up again..So we are back to work...hopefully we will find the \"root\" and correct this soon","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1478561194513","editedDate":"0","id":"209790","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"209790","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1251927/","commentUrl":"/forum/en/comment/topic_210953/"},"strings":{"userRole":"","userId":"1251927","contentDraftJs":"","contentHtml":"I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?","userRegistered":"1473029389620","userCommentsCount":"1","userName":"SCSI","createdDate":"1478730690563","editedDate":"0","id":"210953","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"210953","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_211145/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><p>Thank you for this report. Our developers are aware of this issue and they are currently working on it. \n</p>\n<p>As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.</p>","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1478775367377","editedDate":"0","id":"211145","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"211145","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1179922/","commentUrl":"/forum/en/comment/topic_223136/"},"strings":{"userRole":"","userId":"1179922","contentDraftJs":"","contentHtml":"<p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><blockquote><br></blockquote><blockquote>I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.</blockquote><br>","userRegistered":"1467898173750","userCommentsCount":"4","userName":"seb","createdDate":"1480874705370","editedDate":"0","id":"223136","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22115091.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"223136","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_223233/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">seblim said:</div><br><blockquote><p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><blockquote><br></blockquote><blockquote>I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.</blockquote>Commander...We are working on this known issue...I do not know an exact date of a fix..Please be patient just a while longer...as fast as we can find/isolate/fix this \"bug\" ..we will...we want this fixed as well as you as we have been having a very difficult time trying to find it</blockquote><br>","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1480900549743","editedDate":"0","id":"223233","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"223233","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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There is always one report but when I check, nothing's there. Any solution, please?","userRegistered":"1466275206373","userCommentsCount":"4","userName":"Borhanick","createdDate":"1475519844550","editedDate":"0","id":"186556","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/21758385.jpeg?v=1529574006"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"186556","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_186662/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">kingery.matt said:</div><br><blockquote><p><a href=\"http://s825.photobucket.com/user/ski2xtreme/library/\" rel=\"nofollow ugc\" target=\"_blank\">http://s825.photobucket.com/user/ski2xtreme/library/</a></p><br>The report alerts do not clear for any of the sections after reading or deleting.</blockquote>Commanders..Plarium is aware of this problem and the developers are working on a fix..This is a bug and hopefully the fix will be implemented soon..Please be patient a while longer..Thank you for your cooperation","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1475542309693","editedDate":"0","id":"186662","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"186662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1238110/","commentUrl":"/forum/en/comment/topic_209742/"},"strings":{"userRole":"","userId":"1238110","contentDraftJs":"","contentHtml":"Thanks for the update... It was working at some point since this post but has now came up again.  ","userRegistered":"1470754188830","userCommentsCount":"1","userName":"Matt","createdDate":"1478554830377","editedDate":"0","id":"209742","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"209742","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_209790/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Darkness-Elite said:</div><br><blockquote>Thanks for the update... It was working at some point since this post but has now came up again.  </blockquote>Commander...This bug has been in game for a while now,,,giving it the ability to \"hide\" as we have added so much..But we are working our way thru ..We thought we had isolated it and fixed the issue only to find it popped its ugly head up again..So we are back to work...hopefully we will find the \"root\" and correct this soon","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1478561194513","editedDate":"0","id":"209790","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"209790","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1251927/","commentUrl":"/forum/en/comment/topic_210953/"},"strings":{"userRole":"","userId":"1251927","contentDraftJs":"","contentHtml":"I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?","userRegistered":"1473029389620","userCommentsCount":"1","userName":"SCSI","createdDate":"1478730690563","editedDate":"0","id":"210953","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"210953","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_211145/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><p>Thank you for this report. Our developers are aware of this issue and they are currently working on it. \n</p>\n<p>As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.</p>","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1478775367377","editedDate":"0","id":"211145","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"211145","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1179922/","commentUrl":"/forum/en/comment/topic_223136/"},"strings":{"userRole":"","userId":"1179922","contentDraftJs":"","contentHtml":"<p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><blockquote><br></blockquote><blockquote>I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.</blockquote><br>","userRegistered":"1467898173750","userCommentsCount":"4","userName":"seb","createdDate":"1480874705370","editedDate":"0","id":"223136","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22115091.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"223136","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/232474/","commentUrl":"/forum/en/comment/topic_223233/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">seblim said:</div><br><blockquote><p>KingpodGaming said:</p><br><blockquote>I have phantom messages in the email inbox and in the Reports / contracts inbox, when is this going to be fixed ?</blockquote><blockquote><br></blockquote><blockquote>I'm also facing this problem... it's getting worst. Apparently, if the message was deleted but had not been read, the inbox/contracts number did not decrease. That happened to me a number of times for messages and contracts. Hope the fix is coming soon.</blockquote>Commander...We are working on this known issue...I do not know an exact date of a fix..Please be patient just a while longer...as fast as we can find/isolate/fix this \"bug\" ..we will...we want this fixed as well as you as we have been having a very difficult time trying to find it</blockquote><br>","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1480900549743","editedDate":"0","id":"223233","entityId":"29936","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"223233","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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