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Purchase and payment was done but I didn't get get Diamonds and Items from Discount Package

Purchase and payment was done but I didn't get get Diamonds and Items from Discount Package

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Aug 23, 2016, 12:3908/23/16
07/20/16
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Purchase and payment was done but I didn't get get Diamonds and Items from Discount Package

I made purchase and got notification (by e-mail) that my payment was done. Hofever, nothing change. I didn't get Diamonds and Items from Discount Package. It's also quite annoying while it's immpossible to find how to do a notification (ticket) for support. man yust come into vichious circle of FAQ answers without usable exit! It made me really angry.

I also can't find my ID number by the instructions they are there.

Please, help me to solve the problem!


Edit: Well, at least found my ID when I submited this post.

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Aug 24, 2016, 00:0408/24/16
03/25/15
770
yon.sneg said:

I made purchase and got notification (by e-mail) that my payment was done. Hofever, nothing change. I didn't get Diamonds and Items from Discount Package. It's also quite annoying while it's immpossible to find how to do a notification (ticket) for support. man yust come into vichious circle of FAQ answers without usable exit! It made me really angry.

I also can't find my ID number by the instructions they are there.

Please, help me to solve the problem!


Edit: Well, at least found my ID when I submited this post.

Commander...Look under the Community tab...just above the forum link is the Support link..click on Support and scroll down to "contact us"..click on that link and it should send you to where you need to be to file a ticket