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using instant call backs but nothing happens.

using instant call backs but nothing happens.

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Jan 5, 2021, 20:4901/05/21
04/18/16
12

using instant call backs but nothing happens.

hey, i sent a recon operation with an attack to a repository, my recon didnt go through as seen on the picture related.. so i canceled my attack, the attack didnt cancel and landed, crushing instantly all my garuda's... can you guys restore the lost units? that was bull.. here are the reports. might i add that my instant callback was used.  

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AlinaCommunity Manager
Feb 16, 2021, 12:5402/16/21
05/21/19
2795

Hello, Commander! Could you please specify why exactly your attack wasn't cancelled? What happened when you tried to cancel it? And what do you mean by "my reckon didn't go through"? Thanks in advance for your reply! 

Feb 22, 2021, 04:0502/22/21
04/18/16
12

my recon exploded.. seeing that it was stacked i chose to cancel my attack, the call back that i used applied but the units just kept goin and exploded into the repo... i clicked on the lag report nothing showed up, so i clicked a few more times and it looked like it was major lag on the server. tried posting here and got banned from forums for spamming the lag report button..

*GENERAL*Moderator
Feb 25, 2021, 06:2802/25/21
02/14/19
43

I think I understand what happened. You send a recon and an attack about the same time and after your recon failed you tried to stop the attack but it failed to stop. That about what happened? 

Plarium Support is able to see exactly what happened. I advice you to submit a ticket here: Submit a request – Plarium Support Center | Browser Games 


Feb 26, 2021, 19:2802/26/21
04/18/16
12

exactly, i used my instant callback, it said it was used, my raid still had over 35seconds before it landed, it never stopped.