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Plarium Play Will not open

Plarium Play Will not open

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Sep 13, 2023, 02:4209/13/23
10/17/20
0

Plarium Play Will not open

I was playing Soldiers Inc. this morning. I had to go and do a few things. When I returned and tried to load Plarium Play and got a solid black screen. 

I hit esc and the black screen remained. I decided to reboot. Then one of 2 links was gone. I hit the other and nothing happened at all.  I looked at endless help suggestions on the support page trying everything I saw. Even Reinstalled the app a few times. Same result a dead link. When I bring up my profile on this server it says I have no games ever played. I am truely puzzeled. 

Sent a report to Customer service and got a rediculous reply. 1 letter per line as long as your arm vertically no spaces. No idea what it was saying. 

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Comments
3
Comments
DariaCommunity Manager
Sep 15, 2023, 12:4409/15/23
10/31/22
872

Hi, Commander! I'm sorry you encountered this inconvenience. It's good that you contacted support right away. It's not very clear what kind of letter you're referring to. Can you send me your ticket number so we can look at it? 

Sep 18, 2023, 05:0709/18/23
09/13/19
1

lost connection page w/ my games

DariaCommunity Manager
Sep 20, 2023, 14:5009/20/23
10/31/22
872
pobrien212

lost connection page w/ my games

I'm sorry to know it, Commander:(

Can you describe your issue in more detail? 🙇