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No help from support for days

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Aug 1, 2019, 23:0808/01/19
10/17/17
44

No help from support for days

i opened a topic here, explained my problem, got no answer, no help, nothing 



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10
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Aug 2, 2019, 00:4608/02/19
03/25/15
770
Harlequin said:

i opened a topic here, explained my problem, got no answer, no help, nothing 



Commander...Would you please explain your problem for me and I will see if I can be of assistance...I am more than willing to try
Aug 3, 2019, 23:1408/03/19
Aug 3, 2019, 23:33(edited)
10/17/17
44

I seem to have a bugged Special operative. 

Whenever i scroll down to it, my game crashes.

http://prntscr.com/olyw4y  this is the buigged special operative


http://prntscr.com/omp4ry  this is how it looks


http://prntscr.com/om6qi7  this is my base on highland


so whenever i scroll down to deep in my special operatives rooster, my game crashed ... this is pretty bad , and i could barely play during the torunament


http://prntscr.com/oo0j08  look here please



Robert Shatz said:



Harlequin said:


i opened a topic here, explained my problem, got no answer, no help, nothing 



Commander...Would you please explain your problem for me and I will see if I can be of assistance...I am more than willing to try



Aug 4, 2019, 00:0108/04/19
03/25/15
770
Commander..I have tried many times to duplicate your problem, but I can Not,,Therefore I seriously wonder if its a "Bug" or not..Try this for me Sir..Clear/clean your Browser/ cache..Remove all those old files and when you log back onto game it will immediately replace the old files with newer ..updated ones..Next check you falsh player and make sure that it is the current version,,Make sure that your Flash player is activated on your browser..Thank you Sir for trying these simple steps as it will give me a better idea if this is game..or Comp issues
Aug 4, 2019, 11:4308/04/19
10/17/17
44
I did all this, it happens in the app and in all browsers... i have no idea whatr this robbery general special ops it... it should not be in the game... have it removed from my account please....and maybe reimbuse me for all the missed rewards, the spec op and my time :-P
Aug 4, 2019, 23:0708/04/19
03/25/15
770
Harlequin said:

I did all this, it happens in the app and in all browsers... i have no idea whatr this robbery general special ops it... it should not be in the game... have it removed from my account please....and maybe reimbuse me for all the missed rewards, the spec op and my time :-P
Commander..Unfortuneately my ability is Limited to Forum only..I can Not..nor do I possess the technology to access you game and do anything..Support /CMs iare the only ones that I know that can..Please be patient and I am sure that it won;t be long untill they see this post..And MAYBE..they can tell you what you can do..if anything..to correct the issues..Like I said, I can not duplicate your issue..so I can not tell what the issue is..Sorry Sir,,,
Aug 5, 2019, 08:5508/05/19
10/17/17
44

They ignored my first post so far. I am not so sure this way to handle the support is :''good news'' like it was announced. 


Waiting for days with no feedback at all is pretty horrible for a game, that i invest money in. 
Aug 6, 2019, 23:2408/06/19
10/17/17
44
Robert Shatz said:

Please be patient and I am sure that it won;t be long untill they see this post..And MAYBE..they can tell you what you can do..if anything..to correct the issues..Like I said, I can not duplicate your issue..so I can not tell what the issue is..Sorry Sir,,,
Are you sure, there is still something like support? In the past it worked well... but after aover a week, i do not believe there is still support from plarium
Aug 9, 2019, 08:3008/09/19
10/17/17
44
Still NO HELP AT ALL - NO REACTION FROM SUPPORT ....
NancyAdmin
Aug 14, 2019, 10:4308/14/19
07/09/19
1874

Harlequin said:


Still NO HELP AT ALL - NO REACTION FROM SUPPORT ....

Commander, we replied on this topic. Sorry for the delay.