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World Dominator

Feb 19, 2019, 04:0902/19/19

01/31/19

Tutorial issue

The tutorial mission will not go away and I can't finish it. When I click the operations icon it says Get Mr. Blacks reinforcements. I then click more and it say to click on the radio icon to collect the reinforcements, but nothing is there. Please help!!

Comments

Agent HelgaTechnical Support

Feb 19, 2019, 15:5002/19/19

05/13/15

1258

Hi!

Please specify, is there a chance you have deleted the report before such quest appeared on your account?

Or they never arrived at your base?

World Dominator

Feb 20, 2019, 06:3502/20/19

01/31/19

I may have deleted the Mr black's reinforcements thinking I was deleting my other missions. When I click of the radio icon to collect the reinforcements there is nothing to click on or to collect. I think I accidentally deleted it. It is stopping me from progressing on contracts and building certain Buildings. If you could reset the tutorial mission it would fix all my issues. But if the only way is to reset my account that would be fine too. I just want it to work properly so I can play with my friends. Thanks

Agent HelgaTechnical Support

Feb 20, 2019, 16:0502/20/19

05/13/15

1258

Thanks for the reply!

Please check your account, this quest must be completed already.

World Dominator

Feb 23, 2019, 11:5102/23/19

01/31/19

Thank you so much for fixing the problem. Awesome service.

Agent HelgaTechnical Support

Feb 25, 2019, 15:0502/25/19

05/13/15

1258

World Dominator said:

Thank you so much for fixing the problem. Awesome service.

Glad to help! ^_^

Since the issue is fixed I will close this topic.

Enjoy the game!

The topic is locked. You cannot post comments.

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Please help!!","createdDate":"1550549340000","folderId":"115","id":"122668","authorId":"6886912","authorRegistered":"1548914804110","authorName":"World Dominator","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"832","commentsCount":"5","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/soldiers-inc/115_bug-reports/122668_tutorial-issue/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_576894/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hi! <br></p><p>Please specify, is there a chance you have deleted the report before such quest appeared on your account?</p><p>Or they never arrived at your base?</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1550591409673","editedDate":"0","id":"576894","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"576894","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/6886912/","commentUrl":"/forum/en/comment/topic_577026/"},"strings":{"userRole":"","userId":"6886912","contentDraftJs":"","contentHtml":"I may have deleted the Mr black's reinforcements thinking I was deleting my other missions.  When I click of the radio icon to collect the reinforcements there is nothing to click on or to collect. I think I accidentally deleted it. It is stopping me from progressing on contracts and building certain Buildings. If you could reset the tutorial mission it would fix all my issues. But if the only way is to reset my account that would be fine too. I just want it to work properly so I can play with my friends.  Thanks<br>","userRegistered":"1548914804110","userCommentsCount":"2","userName":"World Dominator","createdDate":"1550644551173","editedDate":"0","id":"577026","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577026","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_577209/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Thanks for the reply!</p><p>Please check your account, this quest must be completed already.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1550678703740","editedDate":"0","id":"577209","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577209","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/6886912/","commentUrl":"/forum/en/comment/topic_578005/"},"strings":{"userRole":"","userId":"6886912","contentDraftJs":"","contentHtml":"Thank you so much for fixing the problem. Awesome service. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/strong.png\" class=\"smiles postImage\">","userRegistered":"1548914804110","userCommentsCount":"2","userName":"World Dominator","createdDate":"1550922667633","editedDate":"0","id":"578005","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"578005","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_578619/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>World Dominator said:</p><br><blockquote>Thank you so much for fixing the problem. Awesome service. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/strong.png\" class=\"smiles postImage\"></blockquote><p>Glad to help! ^_^</p><p>Since the issue is fixed I will close this topic. </p>Enjoy the game! ","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1551107126610","editedDate":"0","id":"578619","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"578619","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Please help!!","createdDate":"1550549340000","folderId":"115","id":"122668","authorId":"6886912","authorRegistered":"1548914804110","authorName":"World Dominator","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"832","commentsCount":"5","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/soldiers-inc/115_bug-reports/122668_tutorial-issue/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_576894/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hi! <br></p><p>Please specify, is there a chance you have deleted the report before such quest appeared on your account?</p><p>Or they never arrived at your base?</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1550591409673","editedDate":"0","id":"576894","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"576894","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/6886912/","commentUrl":"/forum/en/comment/topic_577026/"},"strings":{"userRole":"","userId":"6886912","contentDraftJs":"","contentHtml":"I may have deleted the Mr black's reinforcements thinking I was deleting my other missions.  When I click of the radio icon to collect the reinforcements there is nothing to click on or to collect. I think I accidentally deleted it. It is stopping me from progressing on contracts and building certain Buildings. If you could reset the tutorial mission it would fix all my issues. But if the only way is to reset my account that would be fine too. I just want it to work properly so I can play with my friends.  Thanks<br>","userRegistered":"1548914804110","userCommentsCount":"2","userName":"World Dominator","createdDate":"1550644551173","editedDate":"0","id":"577026","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577026","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_577209/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Thanks for the reply!</p><p>Please check your account, this quest must be completed already.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1550678703740","editedDate":"0","id":"577209","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577209","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/6886912/","commentUrl":"/forum/en/comment/topic_578005/"},"strings":{"userRole":"","userId":"6886912","contentDraftJs":"","contentHtml":"Thank you so much for fixing the problem. Awesome service. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/strong.png\" class=\"smiles postImage\">","userRegistered":"1548914804110","userCommentsCount":"2","userName":"World Dominator","createdDate":"1550922667633","editedDate":"0","id":"578005","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"578005","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_578619/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>World Dominator said:</p><br><blockquote>Thank you so much for fixing the problem. Awesome service. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/dancing.png\" class=\"smiles postImage\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/smiles/strong.png\" class=\"smiles postImage\"></blockquote><p>Glad to help! ^_^</p><p>Since the issue is fixed I will close this topic. </p>Enjoy the game! ","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1551107126610","editedDate":"0","id":"578619","entityId":"122668","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"578619","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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