May 5, 2017, 00:1005/05/17
05/06/17
10
There is no support ,made a support ticket 7 days ago ,still no reply,
Why would I spend more money ,
There is no support ,made a support ticket 7 days ago ,still no reply,
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Alyona KolomiitsevaCommunity Manager
May 5, 2017, 08:2205/05/17
09/17/15
8278
Hi! Please give me your ticket ID :)
May 5, 2017, 14:2305/05/17
05/06/17
10
8 days still no replay
May 5, 2017, 14:2605/05/17
05/06/17
10
Where do I find the ticket id
May 5, 2017, 15:2605/05/17
05/06/17
10
Sent another support ticket still don't see ticket id
May 5, 2017, 20:4605/05/17
05/06/17
10
Still no reply
May 5, 2017, 22:5305/05/17
05/06/17
10
Still waiting I spent way too much on this game,can't even get an answer on a support tick
Gregory HillModerator
May 6, 2017, 00:0105/06/17
05/30/14
400
MAL;
The ticket number should be in your 'my account' after you submit the ticket. Just a reminder though, the forum moderators are not the support team and so we are simply trying to help you the best we can..
May 6, 2017, 17:2105/06/17
05/06/17
10
8 days still no reply
May 6, 2017, 17:2605/06/17
05/06/17
10
My support ticket. Shows 2 tickets ,no number on them
Gregory HillModerator
May 6, 2017, 19:2505/06/17
05/30/14
400
Mal said:
My support ticket. Shows 2 tickets ,no number on them
What status does your ticket show? what was the original issue, possibly it is something we can answer for you?
May 6, 2017, 22:4605/06/17
05/06/17
10
No suppo
May 6, 2017, 22:4705/06/17
05/06/17
10
There's no status
Gregory HillModerator
May 8, 2017, 09:3205/08/17
05/30/14
400
There is three statuses, 'Open', 'Awaiting your reply' and 'solved'..
However what is your issue and maybe we can help on the forum?
Alyona KolomiitsevaCommunity Manager
May 8, 2017, 09:5405/08/17
09/17/15
8278
Mal said:
My support ticket. Shows 2 tickets ,no number on themHi! We reaceive a lot of tickets daily. Sometimes it takes more than 2 days to investigate your issue. Please be patient and wait for the reply.
May 10, 2017, 07:5805/10/17
1369
Guys, for you information.
Take in mind that If you have opened ticket, posting new one won't accelerate your request. It will only put all your requests to the end of waiting list.
So be patient and wait for the answer.
May 11, 2017, 00:5705/11/17
01/24/17
245
Couple weeks wait here :/
Alina BrightAdmin
May 11, 2017, 11:5405/11/17
03/01/16
5810
Commanders, can you please specify if you got reply from Support team?
May 12, 2017, 20:5605/12/17
01/24/17
245
Eugenia Misura said:
Commanders, can you please specify if you got reply from Support team?
I submitted 3 tickets. Said reply within 60 hours.
No reply.
Alina BrightAdmin
May 15, 2017, 09:5905/15/17
03/01/16
5810
Sparhawk122 said:
Eugenia Misura said:
Commanders, can you please specify if you got reply from Support team?I submitted 3 tickets. Said reply within 60 hours.
No reply.
Please check your Spam folder and let me know the result.
May 16, 2017, 09:1305/16/17
01/24/17
245
Eugenia Misura said:
Sparhawk122 said:
Eugenia Misura said:
Commanders, can you please specify if you got reply from Support team?I submitted 3 tickets. Said reply within 60 hours.
No reply.
Please check your Spam folder and let me know the result.
Request 56777, 5th May 17
Request 65353, 9 May 17
No response.
Nothing in spam folder.
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