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World map crashes the game

World map crashes the game

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Jan 5, 2017, 21:1801/05/17
8

World map crashes the game

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

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4k
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Jan 6, 2017, 00:2401/06/17
03/27/14
1660

AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

Jan 6, 2017, 13:0501/06/17
8
Blasphemy said:

AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

Yes, it actually helped. Thank you. But it is really annoying to redo it each time I have to go to world map so I hope your support team is actually working on it.
Jan 6, 2017, 13:0801/06/17
03/27/14
1660

AnarchyFlow said:


Blasphemy said:


AnarchyFlow said:


Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)

this has been reported - pls go to your settings then APPS then find the Soldiers inc app click on it and clear cache

this helped me out, let us know if it does or doesn't work fo you...

Yes, it actually helped. Thank you. But it is really annoying to redo it each time I have to go to world map so I hope your support team is actually working on it.

I agree, i guess we just have to trust our game providers and hope they fix the issue soon...


have a great weekend 
Jan 8, 2017, 03:2701/08/17
Jan 8, 2017, 03:28(edited)
3
This has affected many player's as well as myself. I've sent support tickets. I haven't been able to collect annexes, raid, collect or send resources, reinforce players. This has stagnated my growth as I've watched my teammates level past me. Developers should HIGHLY consider COMPENSA
Jan 8, 2017, 03:3201/08/17
3

Yes I clear cache frequently throughout day on all apps and games. Doesn't fix problem and isn't the answer. Pre-updated game ran fine, so whatever happened is update related. COMPENSATION is expected!!!


Jan 8, 2017, 14:4301/08/17
03/27/14
1660

This affected me as well, i have to fight to get in the map, and when ido i have to be quick

only thing i do find that helps a little bit it when it crashes i reset my phone too ( shut my phone tablet off then turn it back on )

whatever you do, pls keep updating support, if we stop they think the problem has been fixed...   
Jan 9, 2017, 06:3201/09/17
1369

Have the same problem.

Waiting for fix too.
Jan 15, 2017, 21:1001/15/17
1
AnarchyFlow said:

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)


Jan 16, 2017, 15:1101/16/17
2303
Lobo17 said:

AnarchyFlow said:

Greetings fellow soldiers,


After the last update of the game, it seems that the game crashes everytime i open the world map.

This problem has been bugging me because i cannot raid nor collect my annexes anymore.

Please fix this ASAP.

Thanks in advance.


IGN: AnarchyFlow

Level: 53

Server: International ( the only server obviously)


Do you have the same issue?
Jan 17, 2017, 09:5501/17/17
1
This is killing the game for me. Any progress on this bug?
Jan 17, 2017, 12:2001/17/17
03/27/14
1660

funny thing if i use my phone i fine it locks up when going to the map but if i use my tablet i have no issues ..

just curious anyone else have the same problem??.


Jan 18, 2017, 06:3101/18/17
1369
Ubfortunately, this bug is not fixed yet.
Feb 1, 2017, 00:0302/01/17
1

Hey. It does the same to me. It is very annoying. Everytime I try so send any resources or try to look at my map all the language turns to Russian. Then it freezes. I've done the clear cache. I do it before I even open the game. I tried deleting and reinstalling.  Sometimes it works sometimes it doesn't. I've already spent money on game but refuse to spend more if y'all can't fix it. When I get attacked I want to be able to react quickly not have to spend 30 minutes trying to get on the map. I would end up losing troops and valuable time needed in these games. It's a war game not a tech game. This needs to be fixed ASAP if you want any more money from me.

IGN: Nuthinnice


Feb 3, 2017, 18:5502/03/17
Feb 3, 2017, 18:57(edited)
5
It is unclear as to if device manufacturers have a part to play in this misadventure. I play from a Samsung j3. Clearing the cache does nothing for me nor does rebooting the phone. I do not expect compensation but I would like to express my frustration in being restricted. I cannot raid. My 
Feb 3, 2017, 18:5902/03/17
5

My resources come from what I produce myself. I am typing this on the device listed and apparently am limited on 

Feb 3, 2017, 19:0702/03/17
5
                                                                                 Looks like this forum might have bugs.                            
Feb 6, 2017, 13:4902/06/17
03/01/16
5810
Lords and Ladies, we're working on this issue and devs are doing their best in order to fix it as soon as possible. Thank you for your understanding.
Feb 7, 2017, 10:0602/07/17
01/24/17
245

Sooo um. Anyone else notice the world map no longer has any theme music o.0


Needs some sound.
Feb 8, 2017, 08:5302/08/17
Feb 8, 2017, 08:53(edited)
03/01/16
5810
Sparhawk122 said:

Sooo um. Anyone else notice the world map no longer has any theme music o.0


Needs some sound.
Hi! Yes, we aware of this issue, it's related to the issue when world map crashes the game. 
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