Доброе.

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Nasta

Mar 30, 2024, 00:1303/30/24

08/23/19

569

Доброе.

Не могу зайти через телефон в игру). Пишет ошибка 400.

Вроде как это стало при двухфакторке. ПРивязку сделать с почтой не могу пишет что не действительная. Притом тикеты туда пиходят)

Ты пытаешься отправить письмо на недоступный Email адрес. Если у тебя есть доступ к введенному адресу, обратись в службу поддержки компании Plarium.

Обращаешься в службу поддержки там тишина с неделю. Чего делать то?

Счас зашел через фэйсбук, но это геморно, если слетит авторищация в plarium play... даже не знаю как буду птом все входить.

Куда писать то? в поддержке уже 6 тикетов за неделю , ответ был только от робота что заявка принята ))) И ответ робот отправил на недоступный адрес))).

Comments

FreezyModerator

Mar 30, 2024, 12:1703/30/24

04/21/22

192

Привіт. Модератори не можуть вплинути на хід розгляду заявок Підтримки. Можливо через велику чергу запитів, Підтримка не встигає їх всіх обробляти. Рекомендую не створювати нові тікети, а у вже створеному писати нове повідомлення, щоб оновити чергу.

Також можна спробувати надіслати тікет через форму за посиланням: https://mobile-support.plarium.com/hc/uk/requests/new?ticket_form_id=360000007492

LZ@

Mar 31, 2024, 00:3003/31/24

01/28/20

Спасибо

Nasta

Apr 7, 2024, 09:2604/07/24

08/23/19

569

Поддержка молчит. Самое забавное что и на форум я не могу зайти под этим лоином.

А подержка вообще робит?

Nasta

Apr 19, 2024, 16:5204/19/24

08/23/19

569

и что делать то? техподдержка молчит... Вы типа так всех кинули своих игроков ну круто чё...

Nasta

Apr 19, 2024, 16:5304/19/24

08/23/19

569

притом у меня есть доступ у меня реальная почта и реальный мой акк уже 5 лет.

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