"Data folder not found" upon lauching the game on the Plarium app ( PC)

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"Data folder not found" upon lauching the game on the Plarium app ( PC)

May 3, 2020, 17:3305/03/20

04/23/20

"Data folder not found" upon lauching the game on the Plarium app ( PC)

I've been playing this game just fine for over two weeks now, through the plarium app on PC. But this afternoon, when I launched the game for the second time of the day, an error screen popped up to inform me that a "Raid data" folder was missing. So i checked for this folder in my PC and found it : i haven't moved it a bit or modified it.

Do you have any ideas on how to solve this issue ? I will link both screens of the pop up and my folder under here. Thanks for your help cuz I really don't know what to do. Maybe I need to reinstall the game ? I'm not sure so i prefer to ask you guys instead. Thanks for your advice

https://imgshare.io/images/2020/05/03/Capture-1.png

https://imgshare.io/images/2020/05/03/Capture15d6ce49b61dcfe8.png

Comments

Sezzy

May 4, 2020, 07:4205/04/20

02/15/19

2726

Did you tried the complate uninstall reinstall ?

Vincent Lestang

May 6, 2020, 14:0905/06/20

04/23/20

Yo !

So I reinstalled the game completely as some of you adviced me.

And it worked ! Thanks. This problem needs to be fixed though

Sezzy

May 7, 2020, 08:0705/07/20

02/15/19

2726

Great

fredo

Sep 1, 2020, 18:2709/01/20

08/26/20

the same thing happened to me and i uninstalled it and installed it back up and it still didnt work.. what do i do now?

ocbopale

Feb 14, 2021, 03:4902/14/21

02/08/21

fredo

the same thing happened to me and i uninstalled it and installed it back up and it still didnt work.. what do i do now?

same dude idk whats to do

King Kenne

Mar 6, 2021, 11:2003/06/21

03/01/21

men idk i have the same problem

MarcAntony

Apr 12, 2021, 20:4804/12/21

03/30/21

what is going on so many maintenance fixes and then this BS

The Dark Lizard Warrior

Apr 19, 2021, 10:5204/19/21

04/09/21

guys i cant join my game i was plaing it 2 weeks and now before actualisation it isnt working

Dingo_Dongo

Apr 19, 2021, 14:4604/19/21

Apr 19, 2021, 15:16(edited)

02/27/21

same, re install in different partition help, don't know how long its will be working

bad that there is no option to verify / repair files here

coop

Apr 20, 2021, 18:0704/20/21

08/11/20

I'm having same problem. I cannot get game to reload. Tried to uninstall then reinstall but still say's Data file not installed in correct place. Need a fix so i can load from Platuim.

Dingo_Dongo

Apr 20, 2021, 20:5804/20/21

02/27/21

try this / from support

"Volodymyr (Plarium Support Center | Mobile Games)

Hello!

Some part of the resources was not fully downloaded on your PC.

Please follow these steps:

Open "My Computer" > Local disk (C:) > "Users"

Display hidden folders: https://bit.ly/3b6QJlu
Open the hidden "User" folder > AppData > LocalLow > Plarium> Completely delete the "Raid_ Shadow Legends" folder
Open the folder where Plarium Play is installed > Plarium Play > StandAloneApps > raid > Delete the "resources" folder
Run Plarium Play launcher and wait for the updates to be installed
Open the game: My Library > Tap "Launch""

Fnor

May 4, 2021, 10:1505/04/21

May 6, 2021, 19:10(edited)

03/19/21

Sezzy

Did you tried the complate uninstall reinstall ?

ive got am almost 6 gb player file attached to that game, won"t uninstall erase it ?

Fnor

May 4, 2021, 10:2105/04/21

May 4, 2021, 10:22(edited)

03/19/21

All the info everyone is listing about this is windows info;

I need help with Apple IOS system any Applites out there?

Fnor

May 6, 2021, 19:1405/06/21

03/19/21

Still waiting on support, they keep sending me the answers for a PC, not the info I need for IOS.

minigunner47

May 10, 2021, 12:5305/10/21

12/24/19

210

Fnor

Still waiting on support, they keep sending me the answers for a PC, not the info I need for IOS.

You may have had device that is sadly not yet supported. May I know exactly what device you had and what operating system.

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Thanks for your advice</p><br><p><a href=\"//imgshare.io/images/2020/05/03/Capture-1.png\" rel=\"nofollow ugc\" target=\"_blank\">https://imgshare.io/images/2020/05/03/Capture-1.png</a> </p><br><p><a href=\"//imgshare.io/images/2020/05/03/Capture15d6ce49b61dcfe8.png\" rel=\"nofollow ugc\" target=\"_blank\">https://imgshare.io/images/2020/05/03/Capture15d6ce49b61dcfe8.png</a><br></p>","createdDate":"1588527180000","folderId":"683","id":"196700","authorId":"9387759","authorRegistered":"1587669769027","authorName":"Vincent Lestang","authorBanId":""},"images":{"authorAvatar":{"href":"https://lh5.googleusercontent.com/-FaAr0BqyF2s/AAAAAAAAAAI/AAAAAAAAAAA/AAKWJJOXsqOPqBKOMd_83nCAvDkN0Ooz7A/photo.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1018","commentsCount":"15","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/683_loading-issues/196700_-data-folder-not-found--upon-lauching-the-game-on-the-plarium-app---pc-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_779546/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>Did you tried the complate uninstall reinstall ?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1588578134503","editedDate":"0","id":"779546","entityId":"196700","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779546","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9387759/","commentUrl":"/forum/en/comment/topic_780488/"},"strings":{"userRole":"","userId":"9387759","contentDraftJs":"","contentHtml":"<p>Yo !</p><p>So I reinstalled the game completely as some of you adviced me. </p><p>And it worked ! Thanks. This problem needs to be fixed though</p><p><br></p>","userRegistered":"1587669769027","userCommentsCount":"1","userName":"Vincent 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same thing happened to me and i uninstalled it and installed it back up and it still didnt work.. what do i do now?","userRegistered":"1598473051007","userCommentsCount":"1","userName":"fredo","createdDate":"1598984851017","editedDate":"0","id":"806675","entityId":"196700","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"806675","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9787779/","commentUrl":"/forum/en/comment/topic_839733/"},"strings":{"userRole":"","userId":"9787779","contentDraftJs":"{\"blocks\":[{\"key\":\"7ii3t\",\"text\":\"same dude idk whats to 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Thanks for your advice</p><br><p><a href=\"//imgshare.io/images/2020/05/03/Capture-1.png\" rel=\"nofollow ugc\" target=\"_blank\">https://imgshare.io/images/2020/05/03/Capture-1.png</a> </p><br><p><a href=\"//imgshare.io/images/2020/05/03/Capture15d6ce49b61dcfe8.png\" rel=\"nofollow ugc\" target=\"_blank\">https://imgshare.io/images/2020/05/03/Capture15d6ce49b61dcfe8.png</a><br></p>","createdDate":"1588527180000","folderId":"683","id":"196700","authorId":"9387759","authorRegistered":"1587669769027","authorName":"Vincent Lestang","authorBanId":""},"images":{"authorAvatar":{"href":"https://lh5.googleusercontent.com/-FaAr0BqyF2s/AAAAAAAAAAI/AAAAAAAAAAA/AAKWJJOXsqOPqBKOMd_83nCAvDkN0Ooz7A/photo.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1018","commentsCount":"15","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/683_loading-issues/196700_-data-folder-not-found--upon-lauching-the-game-on-the-plarium-app---pc-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_779546/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>Did you tried the complate uninstall reinstall ?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1588578134503","editedDate":"0","id":"779546","entityId":"196700","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779546","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9387759/","commentUrl":"/forum/en/comment/topic_780488/"},"strings":{"userRole":"","userId":"9387759","contentDraftJs":"","contentHtml":"<p>Yo !</p><p>So I reinstalled the game completely as some of you adviced me. </p><p>And it worked ! Thanks. This problem needs to be fixed though</p><p><br></p>","userRegistered":"1587669769027","userCommentsCount":"1","userName":"Vincent 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same thing happened to me and i uninstalled it and installed it back up and it still didnt work.. what do i do now?","userRegistered":"1598473051007","userCommentsCount":"1","userName":"fredo","createdDate":"1598984851017","editedDate":"0","id":"806675","entityId":"196700","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"806675","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9787779/","commentUrl":"/forum/en/comment/topic_839733/"},"strings":{"userRole":"","userId":"9787779","contentDraftJs":"{\"blocks\":[{\"key\":\"7ii3t\",\"text\":\"same dude idk whats to 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