Cannot load game - Plarium ID relinked to brand new account?!

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Cannot load game - Plarium ID relinked to brand new account?!

g.r.a.a.goss

Feb 15, 2020, 22:2102/15/20

12/07/19

Cannot load game - Plarium ID relinked to brand new account?!

Hi there, since the update I've been unable to log in or access my account at all (playing on mobile, latest Android). On logging in with my Plarium ID, it takes me to a brand new level 2 account, not my 1 year old level 60 one. Really annoying as it's utterly screwing the event, loads of stuff in the inbox about to expire etc because I haven't been able to log in for 3 days odd.

In game name for my real account is BigBoy3000, can give the UM/ID code in PM if it helps to - email it should link to is the same one as this account. Many thanks for any help!

Comments

noloses149

Feb 19, 2020, 15:5802/19/20

05/13/19

935

Bigboy3000 said:

Hi there, since the update I've been unable to log in or access my account at all (playing on mobile, latest Android). On logging in with my Plarium ID, it takes me to a brand new level 2 account, not my 1 year old level 60 one. Really annoying as it's utterly screwing the event, loads of stuff in the inbox about to expire etc because I haven't been able to log in for 3 days odd.
In game name for my real account is BigBoy3000, can give the UM/ID code in PM if it helps to - email it should link to is the same one as this account. Many thanks for any help!

Should be resolved today

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Many thanks for any help!</p>","createdDate":"1581805260000","folderId":"683","id":"188387","authorId":"8947919","authorRegistered":"1575753186930","authorName":"g.r.a.a.goss","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/11.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"484","commentsCount":"1","likesCount":"0","authorCommentsCount":"3","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/683_loading-issues/188387_cannot-load-game---plarium-id-relinked-to-brand-new-account--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8496781/","commentUrl":"/forum/en/comment/topic_752114/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Bigboy3000 said:</div><br><blockquote><p>Hi there, since the update I've been unable to log in or access my account at all (playing on mobile, latest Android). 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Many thanks for any help!</p></blockquote>Should be resolved today","userRegistered":"1557734527113","userCommentsCount":"935","userName":"noloses149","createdDate":"1582127898180","editedDate":"0","id":"752114","entityId":"188387","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752114","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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