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Lagging and character reward loss

Lagging and character reward loss

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Aug 13, 2019, 21:1208/13/19
07/31/19
0

Lagging and character reward loss

Hello I been having issues with game freezing and having to relog after battles mainly dungeons. I’ve farmed hallowed halls for days now after the executioner character . Well after countless attempts much time consumed and energy it finally appeared as a reward today then the dreaded blue circle started spinning and I froze up. I had to relog and when I logged backed in the character wasn’t in my champions stable. Can this be resolved and the character restored? I’m gonna try to do a uninstall reinstall tonight to fix lag and hang up issue but it’s kinda depressing spending all that time and energy for my reward to be lost
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Aug 16, 2019, 13:0908/16/19
03/08/19
5
Join the club. So far Plarium doesn't seem to care I think. I sent numerous of bug reports, numerous of posts. 0 responses
Sep 4, 2019, 15:2509/04/19
06/19/19
3
Its not that they dont care, ofcourse they do. The game makes money. I dont agree with it but they dont reply to forums for the same reason a company the size of google doesnt have a customer service department. Interactive customer services cost to many headaches and money for very little effect. Probably more then half of posts are just bitching or complaining. I dont blame you at all for being disappointed, i feel the same way and believe in good customer care but it seems to be the trend everywhere these days to have a read only customer service.