Game freezing repeatedly. No detectable pattern.

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Game freezing repeatedly. No detectable pattern.

hayz3doubt

Jun 7, 2019, 00:5806/07/19

05/03/19

Game freezing repeatedly. No detectable pattern.

I use an IPhone XS Max

Operating system 12.3.1

My game freezes when I load into campaign battles, arena and I had two crashes that involved summoning a void shard and a mystery shard. I lost both shards at different times.

I reset all settings on my iPhone to attempt to resolve the issue. I then reinstalled the game. Still not fixed. Finally I turned the graphics settings down on the game and it still froze.

I have charter WiFi at 300mbps and I’m on ATT with 4 to 5 bars. I crash with WiFi on and off.

I installed the game on my iPad Pro with operating system 12.3.1. It freezes less frequently but still happens.

I love your game and would love to buy some packs but I can’t risk it while I’m being plagued with these issues. The game is fantastic fun and beautiful when it works.

Faithfully,

Timmok

Comments

1 2

teitur_as

Jun 7, 2019, 12:3406/07/19

05/30/19

Same problem here i have iphone max and game keep on stoping while i am loading into battle

I can play up to 3 battles until it stops.

egraha02

Jun 10, 2019, 20:4306/10/19

04/21/19

I have the exact same issue. So frustrating!!

Sezzy

Jun 11, 2019, 08:5806/11/19

02/15/19

2726

Hi Everyone!

Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.

Thank you

Deleted

Jun 11, 2019, 23:4206/11/19

Same here getting kind of annoying every time this happens. Have to shut done my IPhone 10X. Please fix.

4rchi

Jun 12, 2019, 15:3906/12/19

05/09/19

This game freez at battle loading screen 1/3 time. It's REALLY ANNOYING !!! I'm pissed...

Navy Seal

Jun 12, 2019, 20:4806/12/19

Jun 12, 2019, 20:50(edited)

05/11/19

Have 2 iPads now: old mini 4 and brand new mini 5

Runs good on mini 4. Spent 600+ energy today grinding company and no bugs. But it freezes every 3rd-4th battle on iPad mini 5! It eats keys for clan bosses, so can’t play obviously. As there are iPhones Xs in this topic - it has to be something with new apple hardware

It shows 1.7.2 as the latest version in AppStore today

Sezzy

Jun 13, 2019, 06:0606/13/19

02/15/19

2726

Hi!

1.7.3 will be availible to IOS very soon.

sirnagster

Jun 15, 2019, 01:1206/15/19

06/05/19

Same exact problem as OP. Will not recommend this game to anyone until this issue is resolved. Lost way too many keys , energy, etc...

Deleted

Jun 15, 2019, 18:3506/15/19

Jun 15, 2019, 18:37(edited)

04/23/19

Same issue, on Android, updated to the latest version...the issue is not isolated to IOS or fixed with the latest update; so please stop making it sound like it is...just fix the issue...

jonesy40

Jun 16, 2019, 11:2606/16/19

05/08/19

Same phone same problem here

shadowofph

Jun 16, 2019, 20:4806/16/19

04/20/19

Constant connection losses, unending loading for near any activity 50% of the time, and repeating *check your internet* messages, on three different networks and two different android devices for the last 3-4 days.

Glitch

Jun 17, 2019, 19:4606/17/19

05/24/19

I sent an email this morning but am having the same problem with my Samsung Galaxy Tab S2

Xenopies

Jun 18, 2019, 00:5906/18/19

06/03/19

DUDE IM SO TRIGGERED

THIS HAS HAPPENED TO ME ALL WEEK

LOST 500 ENERGY

2 BLUE SHARDS

6 RAID KEYS

Deleted

Jun 18, 2019, 10:4106/18/19

05/17/19

Same issues. All is updated and fresh and still game freezes on my XMAX

Sezzy

Jun 19, 2019, 06:3106/19/19

02/15/19

2726

The IOS patch is under validation in Apple.

Thank you for your patient.

blizzeron

Jun 21, 2019, 15:3606/21/19

Jun 21, 2019, 15:37(edited)

05/13/19

Sezzy said on 11 June, 2019, 8:58 AM UTC:

Hi Everyone!
Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.
Thank you

Thank you Sezzy. Can you tell us why Apple is taking so long to validate the 1.7.3 update for iOS?

To OP: I have similar issues on iPhone XS Max and iPad Pro. The game continually freezes at the loading screen, once every 10 battles if not more often. Luckily I haven't had a crash yet on shard pulls, but after your post I'm going to hold off on more pulls until this is fixed.

garibaja

Jun 22, 2019, 15:5006/22/19

06/19/19

I only see 1.7.2 in apple App Store. What’s up with 1.7.3?

ivan.moellebaek

Jun 23, 2019, 10:2606/23/19

05/24/19

Still got the same problem.

Using Huawei Mate9

Deleted

Jun 26, 2019, 15:4106/26/19

07/19/16

Please help! I’m having the same issue. I have an iPhone XS Max and the game has been freezing all over the place. Freezing on startup, freezing when loading battles in the campaign, when loading before and after the Arena, before and after the dungeon battles...freezing everywhere! It’s getting difficult to really enjoy the game when it’s freezing all the time and I’m losing energy and shards and boss keys and dungeon keys. I’m updated to the most recent version available and I’ve tried reinstalling several times to no avail. Please help!

blizzeron

Jun 26, 2019, 19:4106/26/19

05/13/19

The CM Valkyrie said in another thread about this issue: "Yes, sadly it's a known issue, and we’re working with the QA and dev teams to get it solved ASAP. This problem should be fixed in update 1.8, which will be released shortly. We’re really sorry for the inconvenience!"

So hopefully we'll get 1.8 soon for iOS.

1 2

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You cannot post comments.","title":"Game freezing repeatedly.  No detectable pattern. ","authorRole":"","contentDraftJs":"","contentHtml":"<p><br></p><br><p>I use an IPhone XS Max</p><br><p>Operating system 12.3.1</p><br><p>My game freezes when I load into campaign battles, arena and I had two crashes that involved summoning a void shard and a mystery shard. I lost both shards at different times.  </p><br><p>I reset all settings on my iPhone to attempt to resolve the issue. I then reinstalled the game. Still not fixed. Finally I turned the graphics settings down on the game and it still froze. </p><br><p>I have charter WiFi at 300mbps and I’m on ATT with 4 to 5 bars. I crash with WiFi on and off. </p><br><p>I installed the game on my iPad Pro with operating system 12.3.1.  It freezes less frequently but still happens.  </p><br><p>I love your game and would love to buy some packs but I can’t risk it while I’m being plagued with these issues.  The game is fantastic fun and beautiful when it works.  </p><br><br><p>Faithfully,</p><br><br><p>Timmok</p><br>","createdDate":"1559869080000","folderId":"683","id":"132393","authorId":"8311707","authorRegistered":"1556849037220","authorName":"hayz3doubt","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2647","commentsCount":"25","likesCount":"10","authorCommentsCount":"2","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/683_loading-issues/132393_game-freezing-repeatedly---no-detectable-pattern--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8374491/","commentUrl":"/forum/en/comment/topic_616158/"},"strings":{"userRole":"","userId":"8374491","contentDraftJs":"","contentHtml":"<p>Same problem here i have iphone max and game keep on stoping while i am loading into battle</p><br>I can play up to 3 battles until it stops.","userRegistered":"1559205445903","userCommentsCount":"1","userName":"teitur_as","createdDate":"1559910880257","editedDate":"0","id":"616158","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"616158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8380059/","commentUrl":"/forum/en/comment/topic_617314/"},"strings":{"userRole":"","userId":"8380059","contentDraftJs":"","contentHtml":"I have the exact same issue.  So frustrating!!","userRegistered":"1555877527330","userCommentsCount":"3","userName":"egraha02","createdDate":"1560199425217","editedDate":"0","id":"617314","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617314","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_617512/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi Everyone!</p><p>Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.</p>Thank you<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560243483327","editedDate":"0","id":"617512","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617512","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8237924/","commentUrl":"/forum/en/comment/topic_617835/"},"strings":{"userRole":"","userId":"8237924","contentDraftJs":"","contentHtml":"Same here getting kind of annoying every time this happens.  Have to shut done my IPhone 10X.  Please fix.","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1560296532810","editedDate":"0","id":"617835","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617835","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8382536/","commentUrl":"/forum/en/comment/topic_618167/"},"strings":{"userRole":"","userId":"8382536","contentDraftJs":"","contentHtml":"This game freez at battle loading screen 1/3 time. It's  REALLY ANNOYING !!! I'm pissed...","userRegistered":"1557361660857","userCommentsCount":"1","userName":"4rchi","createdDate":"1560353964527","editedDate":"0","id":"618167","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/850.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"618167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8382878/","commentUrl":"/forum/en/comment/topic_618260/"},"strings":{"userRole":"","userId":"8382878","contentDraftJs":"","contentHtml":"<p>Have 2 iPads now: old mini 4 and brand new mini 5</p><br><p>Runs good on mini 4. Spent 600+ energy today grinding company and no bugs. But it freezes every 3rd-4th battle on iPad mini 5! It eats keys for clan bosses, so can’t play obviously. As there are iPhones Xs in this topic - it has to be something with new apple hardware</p><br>It shows 1.7.2 as the latest version in AppStore today","userRegistered":"1557593885327","userCommentsCount":"1","userName":"Navy Seal","createdDate":"1560372503823","editedDate":"1560372653090","id":"618260","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"618260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_619880/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi!</p>1.7.3 will be availible to IOS very soon.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560406000093","editedDate":"0","id":"619880","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"619880","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8378886/","commentUrl":"/forum/en/comment/topic_622709/"},"strings":{"userRole":"","userId":"8378886","contentDraftJs":"","contentHtml":"Same exact problem as OP. Will not recommend this game to anyone until this issue is resolved. Lost way too many keys , energy, etc...","userRegistered":"1559696665910","userCommentsCount":"3","userName":"sirnagster","createdDate":"1560561127353","editedDate":"0","id":"622709","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"622709","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8388442/","commentUrl":"/forum/en/comment/topic_623024/"},"strings":{"userRole":"","userId":"8388442","contentDraftJs":"","contentHtml":"Same issue, on Android, updated to the latest version...the issue is not isolated to IOS or fixed with the latest update; so please stop making it sound like it is...just fix the issue...","userRegistered":"1556043247280","userCommentsCount":"2","userName":"Deleted","createdDate":"1560623742853","editedDate":"1560623878960","id":"623024","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"623024","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8350074/","commentUrl":"/forum/en/comment/topic_623168/"},"strings":{"userRole":"","userId":"8350074","contentDraftJs":"","contentHtml":"Same phone same problem here","userRegistered":"1557337702123","userCommentsCount":"5","userName":"jonesy40","createdDate":"1560684377103","editedDate":"0","id":"623168","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623168","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8390092/","commentUrl":"/forum/en/comment/topic_623315/"},"strings":{"userRole":"","userId":"8390092","contentDraftJs":"","contentHtml":"Constant connection losses, unending loading for near any activity 50% of the time, and repeating *check your internet* messages, on three different networks and two different android devices for the last 3-4 days. <br>","userRegistered":"1555779850317","userCommentsCount":"1","userName":"shadowofph","createdDate":"1560718097483","editedDate":"0","id":"623315","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623315","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8357441/","commentUrl":"/forum/en/comment/topic_623660/"},"strings":{"userRole":"","userId":"8357441","contentDraftJs":"","contentHtml":"I sent an email this morning but am having the same problem with my Samsung Galaxy Tab S2 ","userRegistered":"1558698268527","userCommentsCount":"10","userName":"Glitch","createdDate":"1560800793410","editedDate":"0","id":"623660","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623660","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8369115/","commentUrl":"/forum/en/comment/topic_623722/"},"strings":{"userRole":"","userId":"8369115","contentDraftJs":"","contentHtml":"<p>DUDE IM SO TRIGGERED</p><p>THIS HAS HAPPENED TO ME ALL WEEK</p><p>LOST 500 ENERGY</p><p>2 BLUE SHARDS</p>6 RAID KEYS ","userRegistered":"1559529263733","userCommentsCount":"4","userName":"Xenopies","createdDate":"1560819595903","editedDate":"0","id":"623722","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623722","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8392237/","commentUrl":"/forum/en/comment/topic_623887/"},"strings":{"userRole":"","userId":"8392237","contentDraftJs":"","contentHtml":"Same issues. All is updated and fresh and still game freezes on my XMAX","userRegistered":"1558077806680","userCommentsCount":"1","userName":"Deleted","createdDate":"1560854472520","editedDate":"0","id":"623887","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623887","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_624183/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>The IOS patch is under validation in Apple.</p><p>Thank you for your patient.<br></p>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560925904367","editedDate":"0","id":"624183","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"624183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8396005/","commentUrl":"/forum/en/comment/topic_625228/"},"strings":{"userRole":"","userId":"8396005","contentDraftJs":"","contentHtml":"<p>Sezzy said on 11 June, 2019, 8:58 AM UTC:</p><br><blockquote><p>Hi Everyone!</p><p>Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.</p>Thank you<br></blockquote><p>Thank you Sezzy. Can you tell us why Apple is taking so long to validate the 1.7.3 update for iOS?</p><p>To OP: I have similar issues on iPhone XS Max and iPad Pro. The game continually freezes at the loading screen, once every 10 battles if not more often. Luckily I haven't had a crash yet on shard pulls, but after your post I'm going to hold off on more pulls until this is fixed.</p>","userRegistered":"1557755046283","userCommentsCount":"16","userName":"blizzeron","createdDate":"1561131392047","editedDate":"1561131426820","id":"625228","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"625228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8394996/","commentUrl":"/forum/en/comment/topic_625492/"},"strings":{"userRole":"","userId":"8394996","contentDraftJs":"","contentHtml":"I only see 1.7.2 in apple App Store. What’s up with 1.7.3?","userRegistered":"1560903562657","userCommentsCount":"2","userName":"garibaja","createdDate":"1561218651347","editedDate":"0","id":"625492","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8399967/","commentUrl":"/forum/en/comment/topic_625701/"},"strings":{"userRole":"","userId":"8399967","contentDraftJs":"","contentHtml":"<p>Still got the same problem.</p>Using Huawei Mate9","userRegistered":"1558735590297","userCommentsCount":"1","userName":"ivan.moellebaek","createdDate":"1561285568880","editedDate":"0","id":"625701","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625701","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8404852/","commentUrl":"/forum/en/comment/topic_627082/"},"strings":{"userRole":"","userId":"8404852","contentDraftJs":"","contentHtml":"Please help! I’m having the same issue. I have an iPhone XS Max and the game has been freezing all over the place. Freezing on startup, freezing when loading battles in the campaign, when loading before and after the Arena, before and after the dungeon battles...freezing everywhere! It’s getting difficult to really enjoy the game when it’s freezing all the time and I’m losing energy and shards and boss keys and dungeon keys. I’m updated to the most recent version available and I’ve tried reinstalling several times to no avail. Please help!","userRegistered":"1468959906253","userCommentsCount":"1","userName":"Deleted","createdDate":"1561563718613","editedDate":"0","id":"627082","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627082","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8396005/","commentUrl":"/forum/en/comment/topic_627141/"},"strings":{"userRole":"","userId":"8396005","contentDraftJs":"","contentHtml":"<p><span style=\"color: inherit;\">The CM Valkyrie said in another thread about this issue: \"Yes, sadly it's a known issue, and we’re working with the QA and dev teams to get it solved ASAP. This problem should be fixed in update 1.8, which will be released shortly. We’re really sorry for the inconvenience!\"</span></p><span style=\"color: inherit;\"><br></span><span style=\"color: inherit;\">So hopefully we'll get 1.8 soon for iOS.</span>","userRegistered":"1557755046283","userCommentsCount":"16","userName":"blizzeron","createdDate":"1561578076177","editedDate":"0","id":"627141","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627141","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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It freezes less frequently but still happens.  </p><br><p>I love your game and would love to buy some packs but I can’t risk it while I’m being plagued with these issues.  The game is fantastic fun and beautiful when it works.  </p><br><br><p>Faithfully,</p><br><br><p>Timmok</p><br>","createdDate":"1559869080000","folderId":"683","id":"132393","authorId":"8311707","authorRegistered":"1556849037220","authorName":"hayz3doubt","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2647","commentsCount":"25","likesCount":"10","authorCommentsCount":"2","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/683_loading-issues/132393_game-freezing-repeatedly---no-detectable-pattern--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8374491/","commentUrl":"/forum/en/comment/topic_616158/"},"strings":{"userRole":"","userId":"8374491","contentDraftJs":"","contentHtml":"<p>Same problem here i have iphone max and game keep on stoping while i am loading into battle</p><br>I can play up to 3 battles until it stops.","userRegistered":"1559205445903","userCommentsCount":"1","userName":"teitur_as","createdDate":"1559910880257","editedDate":"0","id":"616158","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"616158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8380059/","commentUrl":"/forum/en/comment/topic_617314/"},"strings":{"userRole":"","userId":"8380059","contentDraftJs":"","contentHtml":"I have the exact same issue.  So frustrating!!","userRegistered":"1555877527330","userCommentsCount":"3","userName":"egraha02","createdDate":"1560199425217","editedDate":"0","id":"617314","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617314","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_617512/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi Everyone!</p><p>Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.</p>Thank you<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560243483327","editedDate":"0","id":"617512","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617512","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8237924/","commentUrl":"/forum/en/comment/topic_617835/"},"strings":{"userRole":"","userId":"8237924","contentDraftJs":"","contentHtml":"Same here getting kind of annoying every time this happens.  Have to shut done my IPhone 10X.  Please fix.","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1560296532810","editedDate":"0","id":"617835","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"617835","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8382536/","commentUrl":"/forum/en/comment/topic_618167/"},"strings":{"userRole":"","userId":"8382536","contentDraftJs":"","contentHtml":"This game freez at battle loading screen 1/3 time. It's  REALLY ANNOYING !!! I'm pissed...","userRegistered":"1557361660857","userCommentsCount":"1","userName":"4rchi","createdDate":"1560353964527","editedDate":"0","id":"618167","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/850.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"618167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8382878/","commentUrl":"/forum/en/comment/topic_618260/"},"strings":{"userRole":"","userId":"8382878","contentDraftJs":"","contentHtml":"<p>Have 2 iPads now: old mini 4 and brand new mini 5</p><br><p>Runs good on mini 4. Spent 600+ energy today grinding company and no bugs. But it freezes every 3rd-4th battle on iPad mini 5! It eats keys for clan bosses, so can’t play obviously. As there are iPhones Xs in this topic - it has to be something with new apple hardware</p><br>It shows 1.7.2 as the latest version in AppStore today","userRegistered":"1557593885327","userCommentsCount":"1","userName":"Navy Seal","createdDate":"1560372503823","editedDate":"1560372653090","id":"618260","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"618260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_619880/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi!</p>1.7.3 will be availible to IOS very soon.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560406000093","editedDate":"0","id":"619880","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"619880","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8378886/","commentUrl":"/forum/en/comment/topic_622709/"},"strings":{"userRole":"","userId":"8378886","contentDraftJs":"","contentHtml":"Same exact problem as OP. Will not recommend this game to anyone until this issue is resolved. Lost way too many keys , energy, etc...","userRegistered":"1559696665910","userCommentsCount":"3","userName":"sirnagster","createdDate":"1560561127353","editedDate":"0","id":"622709","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"622709","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8388442/","commentUrl":"/forum/en/comment/topic_623024/"},"strings":{"userRole":"","userId":"8388442","contentDraftJs":"","contentHtml":"Same issue, on Android, updated to the latest version...the issue is not isolated to IOS or fixed with the latest update; so please stop making it sound like it is...just fix the issue...","userRegistered":"1556043247280","userCommentsCount":"2","userName":"Deleted","createdDate":"1560623742853","editedDate":"1560623878960","id":"623024","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"623024","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8350074/","commentUrl":"/forum/en/comment/topic_623168/"},"strings":{"userRole":"","userId":"8350074","contentDraftJs":"","contentHtml":"Same phone same problem here","userRegistered":"1557337702123","userCommentsCount":"5","userName":"jonesy40","createdDate":"1560684377103","editedDate":"0","id":"623168","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623168","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8390092/","commentUrl":"/forum/en/comment/topic_623315/"},"strings":{"userRole":"","userId":"8390092","contentDraftJs":"","contentHtml":"Constant connection losses, unending loading for near any activity 50% of the time, and repeating *check your internet* messages, on three different networks and two different android devices for the last 3-4 days. <br>","userRegistered":"1555779850317","userCommentsCount":"1","userName":"shadowofph","createdDate":"1560718097483","editedDate":"0","id":"623315","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623315","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8357441/","commentUrl":"/forum/en/comment/topic_623660/"},"strings":{"userRole":"","userId":"8357441","contentDraftJs":"","contentHtml":"I sent an email this morning but am having the same problem with my Samsung Galaxy Tab S2 ","userRegistered":"1558698268527","userCommentsCount":"10","userName":"Glitch","createdDate":"1560800793410","editedDate":"0","id":"623660","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623660","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8369115/","commentUrl":"/forum/en/comment/topic_623722/"},"strings":{"userRole":"","userId":"8369115","contentDraftJs":"","contentHtml":"<p>DUDE IM SO TRIGGERED</p><p>THIS HAS HAPPENED TO ME ALL WEEK</p><p>LOST 500 ENERGY</p><p>2 BLUE SHARDS</p>6 RAID KEYS ","userRegistered":"1559529263733","userCommentsCount":"4","userName":"Xenopies","createdDate":"1560819595903","editedDate":"0","id":"623722","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623722","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8392237/","commentUrl":"/forum/en/comment/topic_623887/"},"strings":{"userRole":"","userId":"8392237","contentDraftJs":"","contentHtml":"Same issues. All is updated and fresh and still game freezes on my XMAX","userRegistered":"1558077806680","userCommentsCount":"1","userName":"Deleted","createdDate":"1560854472520","editedDate":"0","id":"623887","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623887","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_624183/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>The IOS patch is under validation in Apple.</p><p>Thank you for your patient.<br></p>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1560925904367","editedDate":"0","id":"624183","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"624183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8396005/","commentUrl":"/forum/en/comment/topic_625228/"},"strings":{"userRole":"","userId":"8396005","contentDraftJs":"","contentHtml":"<p>Sezzy said on 11 June, 2019, 8:58 AM UTC:</p><br><blockquote><p>Hi Everyone!</p><p>Please update your game client to 1.7.3 version. Its released to Android if everything goes fine it will be arrive to IOS today too.</p>Thank you<br></blockquote><p>Thank you Sezzy. Can you tell us why Apple is taking so long to validate the 1.7.3 update for iOS?</p><p>To OP: I have similar issues on iPhone XS Max and iPad Pro. The game continually freezes at the loading screen, once every 10 battles if not more often. Luckily I haven't had a crash yet on shard pulls, but after your post I'm going to hold off on more pulls until this is fixed.</p>","userRegistered":"1557755046283","userCommentsCount":"16","userName":"blizzeron","createdDate":"1561131392047","editedDate":"1561131426820","id":"625228","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"625228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8394996/","commentUrl":"/forum/en/comment/topic_625492/"},"strings":{"userRole":"","userId":"8394996","contentDraftJs":"","contentHtml":"I only see 1.7.2 in apple App Store. What’s up with 1.7.3?","userRegistered":"1560903562657","userCommentsCount":"2","userName":"garibaja","createdDate":"1561218651347","editedDate":"0","id":"625492","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8399967/","commentUrl":"/forum/en/comment/topic_625701/"},"strings":{"userRole":"","userId":"8399967","contentDraftJs":"","contentHtml":"<p>Still got the same problem.</p>Using Huawei Mate9","userRegistered":"1558735590297","userCommentsCount":"1","userName":"ivan.moellebaek","createdDate":"1561285568880","editedDate":"0","id":"625701","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625701","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8404852/","commentUrl":"/forum/en/comment/topic_627082/"},"strings":{"userRole":"","userId":"8404852","contentDraftJs":"","contentHtml":"Please help! I’m having the same issue. I have an iPhone XS Max and the game has been freezing all over the place. Freezing on startup, freezing when loading battles in the campaign, when loading before and after the Arena, before and after the dungeon battles...freezing everywhere! It’s getting difficult to really enjoy the game when it’s freezing all the time and I’m losing energy and shards and boss keys and dungeon keys. I’m updated to the most recent version available and I’ve tried reinstalling several times to no avail. Please help!","userRegistered":"1468959906253","userCommentsCount":"1","userName":"Deleted","createdDate":"1561563718613","editedDate":"0","id":"627082","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627082","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8396005/","commentUrl":"/forum/en/comment/topic_627141/"},"strings":{"userRole":"","userId":"8396005","contentDraftJs":"","contentHtml":"<p><span style=\"color: inherit;\">The CM Valkyrie said in another thread about this issue: \"Yes, sadly it's a known issue, and we’re working with the QA and dev teams to get it solved ASAP. This problem should be fixed in update 1.8, which will be released shortly. We’re really sorry for the inconvenience!\"</span></p><span style=\"color: inherit;\"><br></span><span style=\"color: inherit;\">So hopefully we'll get 1.8 soon for iOS.</span>","userRegistered":"1557755046283","userCommentsCount":"16","userName":"blizzeron","createdDate":"1561578076177","editedDate":"0","id":"627141","entityId":"132393","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"627141","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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