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Why I cannot update the game on Android

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Technical Support
13 June, 2018, 8:55 AM UTC

Clear the cache and data of the Google Play Store application:

  • Head to the Settings => Apps => All window.
  • Find the Google Play Store application and click on it.
  • Click on the "Force Stop" button.
  • Use the "Uninstall updates", "Clear Cache" and "Clear data" buttons.
  • Restart your device, wait for 10 minutes and open the Google Play Store application.
  • Try to update/install the application one more time.

If the issue persists, contact our Support Team and specify in your report the model of your device and your in-game nickname. 


Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
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