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Aug 1, 2022, 15:2108/01/22
05/20/22
0

login

Anyone having login problems?

Views
29
Comments
10
Comments
dthorne04Moderator
Aug 1, 2022, 16:5908/01/22
12/30/20
5393

No, the game seems to be completely stable today. What kinds of issues are you having, and on what device/OS?

Aug 1, 2022, 18:1808/01/22
08/01/22
4

yes. my password isn't being accepted and the password reset email isn't being sent to my email.

harleQuinnModerator
Aug 2, 2022, 06:0208/02/22
02/24/19
7266
slimjim

yes. my password isn't being accepted and the password reset email isn't being sent to my email.

Do you use a hotmail or outlook email?

Aug 2, 2022, 08:2208/02/22
08/01/22
4
harleQuinn

Do you use a hotmail or outlook email?

both, but the account is in hotmail. and no it isn't being blocked because im getting support confirmation emails. and no it's not in junk folder either

Aug 3, 2022, 20:0008/03/22
Aug 3, 2022, 20:02(edited)
08/03/22
5

I can not login, I get the black Screen, then the white one. I left the white one for 30 minutes and came back it was still white sreen!

I play on a pc.

harleQuinnModerator
Aug 5, 2022, 09:1708/05/22
02/24/19
7266
slimjim

both, but the account is in hotmail. and no it isn't being blocked because im getting support confirmation emails. and no it's not in junk folder either

It should be working now to get your 2 factor emails.

harleQuinnModerator
Aug 5, 2022, 09:2308/05/22
02/24/19
7266
Shailhalia

I can not login, I get the black Screen, then the white one. I left the white one for 30 minutes and came back it was still white sreen!

I play on a pc.

This seems like a different problem. Let me see if I can check our current bug instructions.

The first step I would take is delete Raid and get this new update that has come out basically right now. Hopefully that fixes it by itself :)

Aug 5, 2022, 15:0008/05/22
Aug 6, 2022, 06:32(edited)
08/03/22
5
harleQuinn

This seems like a different problem. Let me see if I can check our current bug instructions.

The first step I would take is delete Raid and get this new update that has come out basically right now. Hopefully that fixes it by itself :)

I did delete and reinstal

Aug 6, 2022, 06:3608/06/22
08/03/22
5

This is the second time I have had after a game update. I can not get into the first one and now I am getting LAUNCH ERROR everytime I try to launch to game!


Aug 7, 2022, 23:0408/07/22
08/03/22
5

I was enjoying the game and was going to start playing for pay. NOT NOW,  I am back to not being able to login