This Plarium ID is already connected to another Raid account.

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This Plarium ID is already connected to another Raid account.

Sep 3, 2021, 10:2109/03/21

08/21/21

This Plarium ID is already connected to another Raid account.

Hi guys,

I got confronted with this issue today, and by browsing the forums, I was unable to find a suitable solution, so I came here to post mine.

After I deleted and reinstalled the game, I got this error when attempting to log in after going through the tutorial : "This Plarium ID is already connected to another Raid account. Create a new Plarium ID to product this account." Deleting app data and cache didn't help, trying to log in with Facebook had the same results.

What I did to fix it:

1. Uninstalled the game

2. Reinstalled from Google Play Store

3. Launched the game

4. Just as it begins downloading the files, there is a Log In button on the right upper corner of the screen

5. Click it fast, before the game manages to log you in and walk you through the tutorial

6. Select Log In with Plarium and enter your ID / email address and password

7. Enjoy your recovered account

I hope this works for you guys, and hope I make at least one person's day today. If this works for you, please share with others who might be facing this same issue.

Comments

Sofia

Sep 28, 2021, 12:3609/28/21

06/03/20

I did all that but it doesn't give me my original account but the last I launched before this action that you suggest....

harleQuinnModerator

Sep 28, 2021, 20:1809/28/21

02/24/19

7524

Sofia

I did all that but it doesn't give me my original account but the last I launched before this action that you suggest....

Can you explain more what issue you are having?

breno_ct96@hotmail.com

Oct 2, 2021, 00:5810/02/21

10/01/21

Is this the only way to do it?

eleanor.23

May 30, 2024, 09:4205/30/24

12/21/19

the same is happening to me. everytime i try to link my plarium account it says its connected to another raid account but then whhy i try and log in with my plarium account it starts raid new from the tutorial. ive contacted support but when ill get an answer i dont know. im linked to facebook and apple at the moment thank god otherwise id lose my account. even if i create a new plarium account through raid it says its connected to another raid account.....how whenni just made it :')

harleQuinnModerator

Jun 1, 2024, 01:1306/01/24

02/24/19

7524

eleanor.23

Good to hear you've contacted Support.

They'll be able to help you out. Good luck getting it sorted.

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Create a new Plarium ID to product this account.\\\" Deleting app data and cache didn't help, trying to log in with Facebook had the same results.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":326,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":326,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":326,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":326,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"12vrl\",\"text\":\"What I did to fix it:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":21,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":21,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":21,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":21,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"boe2l\",\"text\":\"1. Uninstalled the game\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":23,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":23,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":23,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":23,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"6vrr1\",\"text\":\"2. Reinstalled from Google Play Store\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":37,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":37,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":37,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":37,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"ej07s\",\"text\":\"3. Launched the game\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":20,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":20,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":20,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":20,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"epcs8\",\"text\":\"4. Just as it begins downloading the files, there is a Log In button on the right upper corner of the screen\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":108,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":108,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":108,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":108,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"6r803\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"g6m3\",\"text\":\"i\",\"type\":\"atomic\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":0,\"length\":1,\"key\":0}],\"data\":{}},{\"key\":\"bnd30\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1u0lg\",\"text\":\"5. 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Select Log In with Plarium and enter your ID / email address and password\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":76,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":76,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":76,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":76,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"dp7mu\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"7kke0\",\"text\":\"i\",\"type\":\"atomic\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":0,\"length\":1,\"key\":1}],\"data\":{}},{\"key\":\"a3k5h\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"50opc\",\"text\":\"7. Enjoy your recovered account\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-15\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{\"text-align\":\"left\"}},{\"key\":\"8sb64\",\"text\":\"I hope this works for you guys, and hope I make at least one person's day today. 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from the tutorial. ive contacted support but when ill get an answer i dont know. im linked to facebook and apple at the moment thank god otherwise id lose my account. even if i create a new plarium account through raid it says its connected to another raid account.....how whenni just made it :') 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