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Lost Account. I need help.

Lost Account. I need help.

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Feb 26, 2020, 04:1502/26/20
05/17/19
1

Lost Account. I need help.

I couldn’t log on for two days. I went through troubleshooting but nothing worked. I deleted and reinstalled the app to find the game now works but my account is gone and it starts from the beginning. 


But the app saved my Prime information. So why won’t someone help me reinstate my account? I’ve read to submit a support ticket but there are no directions on how to do that either. 


Someone please work with me to reinstall my account. I’ve invested a couple grand into the game and I don’t appreciate being left out to dry. 
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Feb 26, 2020, 05:2602/26/20
02/24/20
1
Same problem here. Apparently someone hacked into my account as I’m still able to login temporarily from another device. You can ask your clan mates most likely you are no longer in clan and the hacker has changed your name n email. I have send in a ticket 2 days ago n yet to hear from their support even with pics of the hacker name n email my id and my prove of purchases. Losing faith in this company honestly.