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Lost legendary hero from pull

Lost legendary hero from pull

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Feb 17, 2020, 20:1502/17/20
09/16/19
0

Lost legendary hero from pull

Hello,


I bought the bonus offer pack and pulled a few shards hoping to get rares for fusion. Yellow turns up and it's Altan! Get loading issues and game crashes tries to login again but maintenance. When finally I can login the day after he is gone?


Ingame support not working just says loading for the last 3 days or more.

E-mail support answers with random copy/paste FAQ answers that are in no way related to my issue.

Been 3 days. 


Please help me.



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Feb 21, 2020, 04:3702/21/20
02/18/20
2
I had the same issue well but it was a big wolf tried logging in the next day and wasnt there was kind of disappoint  honestly and I have spent a little money on here to playing and haveing some fun but honestly  it was kind of excited  to get some thing cool like that,  then bam it's going sucked away that feeling pretty quick :/ 
Feb 21, 2020, 11:4702/21/20
03/09/19
24
Good luck getting reply from this company