Feb 13, 2020, 21:5202/13/20
02/13/20
5
Battle Pass missing
I was one of the banned accounts in error and now my battlepass is missing and the charge is still pending on my statement.
Battle Pass missing
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Feb 13, 2020, 23:0402/13/20
05/13/19
935
Carbunc said:
I was one of the banned accounts in error and now my battlepass is missing and the charge is still pending on my statement.Are you still banned?
Feb 14, 2020, 02:4502/14/20
10/28/19
2
The exact same thing happened to me. What should we do?
Feb 14, 2020, 02:4802/14/20
10/28/19
2
I was one of the people who got false banned earlier today and when I logged back on after the ban was released my gold pass which I had purchased yesterday was gone. And I’m still being charged the $25 for it.
Feb 14, 2020, 03:0502/14/20
02/14/20
1
My battle pass is also missing, purchased yesterday and got receipt from Apple this morning.
Feb 14, 2020, 03:2402/14/20
04/16/19
5
Same here..purchased battle pass and then my account got banned. After I was able to log in my battle pass is not activated
Feb 14, 2020, 03:4202/14/20
09/26/19
2
Same. After I was able to log in my battle pass is no longer activated. Purchased yesterday.
Feb 14, 2020, 08:2402/14/20
10/26/19
1
Same i m not ban now but no battle pass how can fix it plz
Feb 14, 2020, 14:5702/14/20
07/04/19
1
Hi there, same here, bought the Goldpass at 13 Feb , Atheni got the Tech Ban later that day .
Today i was unbanned and the pass is missing...Feb 14, 2020, 17:2502/14/20
02/13/20
5
No I was able to start playing yesterday around 5pm EST
Feb 14, 2020, 22:4802/14/20
09/13/14
10
Are they crediting me the $39.95 I paid for my gold battlepass and prizes that are missing? Also what the heck is all these garbage 1 & 2 star chumps cluttering up my mailbox? Is that really supposed to make up for 2 days of points towards a leg fusion and a battlepass leg? Sorry, that is the weakest mess I have ever seen.
Feb 15, 2020, 11:5002/15/20
05/24/19
5
Still no Pass, every 5 Minutes Server Mainentance, Money gone... no responce from Plarium..This is a mess. A punch in the face for us players.
Feb 18, 2020, 09:1802/18/20
Feb 18, 2020, 09:30(edited)
02/14/20
2
The same for me. Got banned, acc was reseted and Battlepass Gold +25 not activated. I opened tickets (1598495) but still got no response.
Feb 18, 2020, 13:2802/18/20
Feb 18, 2020, 13:42(edited)
02/12/20
3
Yeah i bought the Max level Battlepass Feb 12th, played for an hour or two, got banned for some effing reason, i got access the 14th, and EVERY EFFING THING is gone, progress, gems, creds, heroes, gear, avatars. I got a buttload of " i'm sowy " things in my Inbox, trash heroes in other words. I have sent 5 mails to the guys with proof of purchase and so on thinking " hey they are probably having some issues, but shouldn't be worse then restoring my purchase " but oh no, i get a effing copy - paste respond on mail
Feb 18, 2020, 21:0602/18/20
04/01/17
10
Same here.. Bought Gold pass, played few minutes then banned.. After two days or what i got acces but my Gold pass was gone. And i still don't have it.. Plarium still doesn't return my Gold pass.....
Feb 19, 2020, 04:2902/19/20
Feb 19, 2020, 04:29(edited)
05/07/19
3
Same here. Bought the Gold Pass, account was banned then "restored", and the Battle Pass is gone. No refund either. I've submitted multiple help requests as well, and there's been no real response from Plarium. This whole thing reeks.
