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Incorrectly Sacrificed wrong duplicate

Incorrectly Sacrificed wrong duplicate

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Oct 5, 2019, 01:0510/05/19
09/08/19
1

Incorrectly Sacrificed wrong duplicate

I had duplicates of a character and i sacrificed the incorrect one and lost my leveled/ranked/geared character and instead kept the level 1 character who was meant to be the sacrifice. Its so demoralizing and im praying someone can help me!!


PlayerID: um20434048 | 20122596


This happened a couple hours ago at this point. 

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Oct 5, 2019, 06:5710/05/19
01/31/15
457

ftrombettajr said:


I had duplicates of a character and i sacrificed the incorrect one and lost my leveled/ranked/geared character and instead kept the level 1 character who was meant to be the sacrifice. Its so demoralizing and im praying someone can help me!!


PlayerID: um20434048 | 20122596


This happened a couple hours ago at this point. 



Hi there! 

Uff, that sounds bad! I'll see what I can do for you! 

I will refer your issue to the Support Team at once. I'll get back to you once I get a reply! Might be Monday when I do, though, so please bear with me.

Oct 5, 2019, 12:1410/05/19
Oct 5, 2019, 12:15(edited)
01/31/15
457

Hey there :)


Lucky you! They replied to me, and said that you should've gotten your Champion back. 

Could you double-check this for me? 

Try to be a bit more attentive next time! 


Enjoy!


Oct 5, 2019, 13:5210/05/19
Oct 5, 2019, 13:56(edited)
09/08/19
1
I did get him back, unfortunately all his skills, masteries, and most importantly artifacts are all gone - which is really what i was trying to recover. So much wasted time, but costly lesson learned. Thanks for your efforts tho - appreciate you spending time on the weekend to help me. Cheers
Oct 5, 2019, 17:3310/05/19
01/31/15
457

ftrombettajr said:


I did get him back, unfortunately all his skills, masteries, and most importantly artifacts are all gone - which is really what i was trying to recover. So much wasted time, but costly lesson learned. Thanks for your efforts tho - appreciate you spending time on the weekend to help me. Cheers

No problem! 

I'm sorry for the losses..! I hope it's not too bad.