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Sept 10, 2019 Cannot Login: Connection Issues

Sept 10, 2019 Cannot Login: Connection Issues

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Sep 10, 2019, 17:1809/10/19
09/10/19
2

Sept 10, 2019 Cannot Login: Connection Issues

Creating a new topic for the thread today around not being able to login.  Multiple users have reported this for the last few hours at least.
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2k
Comments
20
Comments
Sep 10, 2019, 17:3609/10/19
09/10/19
1
I am also having authentication issues. Started around 9am PST and is still an issue at 10:39am PST
Sep 10, 2019, 17:3809/10/19
03/24/19
1
Same here
Sep 10, 2019, 17:4209/10/19
09/10/19
2
And by the way, if any Plarium folks are reading this I'd like my XP boost, which has been wasted, back.  Thanks.
Sep 10, 2019, 17:5309/10/19
08/28/19
2
I also cannot login all this morning. And Saadac, they have always been great about server down compensations, no need to get all demanding. :-)
Sep 10, 2019, 20:0609/10/19
09/10/19
4
I can not login either- iPhone 7plus/Verizon. Played this morning around 8-945. Then no luck since. Tried all I can. Have paid daily rewards tonight and clan requirements to uphold as well. Hopefully we gets this resolved.
Sep 10, 2019, 20:1309/10/19
08/13/19
1
Login issues from early this morning
Sep 10, 2019, 20:2809/10/19
09/02/19
1
Same here. Can't login
Sep 11, 2019, 00:2409/11/19
05/21/19
1
Can’t log in and just purchased a package :( can we please get an eta on fix
Sep 11, 2019, 00:2709/11/19
09/09/19
2
I too haven't been able having issues since this morning. I'm starting to wonder if this is a Verizon problem. I've tried on 4 different verizon devices and none are working yet my friend who has a different service is indeed working. I was playing this morning when it started having connection issues.
Sep 11, 2019, 00:3709/11/19
Sep 11, 2019, 00:39(edited)
02/25/19
4
I'm having the same problems, since 10am est. Keeps saying Server Connection failed. Maybe it's Verizion wireless, I'm on Verizon also.
Sep 11, 2019, 01:3409/11/19
08/24/19
1
I'm unable to log in stuck on authentication galaxy Note 9
Sep 11, 2019, 01:5109/11/19
05/10/19
1

Haven’t been able to log on for over 8 hours now


Sep 11, 2019, 01:5809/11/19
03/24/19
2
I've had problems on and off all day.  I can't get into the game at all when not on a WIFI connection; i.e. doesn't work at all over cell in my area.  I've been on 3 WIFI networks today... two work and one doesn't.  Very frustrating.  At least I'm not trying to level up any champions with a XP boost at the moment.  But I still hate letting my stamina go to waste.
Sep 11, 2019, 02:0009/11/19
Sep 11, 2019, 02:03(edited)
04/22/19
4
Same here since 6 AM ECT till now 10 pm more than 16 hours and sent 2 support messages and no response, the silent is weird lol , and yeah I’m Verizon also, did they make a problem with them because the other games work well, let’s see what will happen now 
Sep 11, 2019, 04:2609/11/19
09/11/19
1
Same issue here Verizon cell s9+ authentication error no access since  5:45am est.....
Sep 11, 2019, 05:1709/11/19
08/22/19
4
All day! Ugh this is awful!! I have lost my xp boost, at least 4 clan boss keys, my raid pass is wasted today, and I am bored!! Why no word on fixing this atrocity??
Sep 11, 2019, 06:1409/11/19
07/25/19
11
What I am finding amazing is that this has been going on this long and not ONE of the “mods or customer service” f**king mo**ns has responded to any of the posts about this to give us a heads up or an update
Sep 11, 2019, 14:2209/11/19
05/14/19
3
The fact that there has been no response or update to this after over 24 hours is going to cause a lot of people to stop playing this game. A good support staff is almost as important as the quality of the game. An update of some type would be nice.
Sep 11, 2019, 16:0409/11/19
08/07/19
2
I spent the last hour on the phone with tech support for Verizon. We went through a number of tests to be able to connect via cellular data with no success. They surmised the problem lies with Plarium. 
Sep 11, 2019, 16:4609/11/19
07/07/19
4
Can’t log in or three days. Authentication screen