Backup code 2FA

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Aug 18, 2023, 07:5508/18/23

11/20/20

Backup code 2FA

I have "Plarium_Play_Backup_Codes.txt", thats i got when I registered Google Authenticator. And now when i lost accses to my Google Authenticator, i am trying get accses back with backup codes, but it nowhere to enter.

In all NORMAL site/app there is special form there you enter backup code and get access back, but here that form is absent.

In F.A.Q. thats question it absent too.

Maybe I dont understand something, pretty please give me step by step instruction how EXACTLY use Backup Code

Comments

the_strain

Aug 29, 2023, 09:4308/29/23

09/14/19

enter one of the codes in the file when requesting the Google autontifier, you will log in to the account to untie the autontifier do the same, he wrote to tech support for two months, they are silent until he figured it out

harleQuinnModerator

Sep 3, 2023, 21:2809/03/23

02/24/19

7259

Have you opened a Support Ticket? They are your best option on getting back into your acct and helping with 2FA issues.

Support Ticket Link

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