Energy refill not credited

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Energy refill not credited

Jan 22, 2023, 14:4901/22/23

02/02/22

Energy refill not credited

Hello! I spent 80 gems on two energy refills in the shop and the energy credited to my account. Is there any way to fix this?

Comments

dthorne04Moderator

Jan 22, 2023, 15:5401/22/23

12/30/20

5376

Hi there,

That's an odd issue and one I don't think I've heard of, before.

If you haven't received the energy you bought with gems, please contact Support either via an in game ticket or here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492&_gl=1*cw72jz*_gcl_aw*R0NMLjE2Njk3Mzc4MjUuQ2owS0NRaUEtSmFjQmhDMEFSSXNBSXh5YnlQX01BT1VQSnVjUjFJQVJDaGJoZk8tTUs2R19PaVlwenZKM202NUdCMDRHWEx3Q0xZZGI1c2FBcHV0RUFMd193Y0I.*_ga*b2lkMTM0MjMwNjAyMC4xNjYzODg2ODgy*_ga_5FNDF9DMY8*MTY3NDQwMjYzNi4xMTE0LjEuMTY3NDQwMjgzNy41My4wLjA.

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