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No prime gaming reward

No prime gaming reward

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Nov 10, 2022, 01:2111/10/22
02/25/19
326

No prime gaming reward

I got the prime gaming reward code and it said it added to my player but it gave the wrong name. Is this based on prime email log in or what? It gave buggs3775 player name which is not the account I used the code for. 

what's going on?

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13
Comments
4
Comments
dthorne04Moderator
Nov 10, 2022, 01:4711/10/22
12/30/20
5040

Please open a support ticket and see if they can look into it. If I hear anything in the meantime, I'll drop in here.

Nov 10, 2022, 06:5411/10/22
02/25/19
326

I figured it out. I did submit in game a ticket. But I logged into my other player account using the email I use on prime and it was there. So it says in the prime gaming promo code page at the bottom to click here if you're an iOS user. Why I don't know. But it ties the code to the Email you use to log in to prime. So stupid. I wanted this on my main account. 

Nov 14, 2022, 13:2011/14/22
02/25/19
326

No one wants to say anything? Why?

Nov 14, 2022, 13:2311/14/22
02/25/19
326

Wrong thread.