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New Ipad: Can't login with PLARIUM ID

New Ipad: Can't login with PLARIUM ID

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Jun 1, 2019, 20:3306/01/19
05/11/19
2

New Ipad: Can't login with PLARIUM ID

Hi,


So i got a new Ipad (2018). Installed the game via the appstore. When i enter my emailadres and password and press the button "Connect" nothing happens. As if the button is not responding. When i enter a wrong password I get the message my passwordt is wrong.


I tried reinstalling the app but that didnt work..


Any ideas?

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Jun 2, 2019, 12:0906/02/19
02/15/19
2726

Kacang said:


Hi,


So i got a new Ipad (2018). Installed the game via the appstore. When i enter my emailadres and password and press the button "Connect" nothing happens. As if the button is not responding. When i enter a wrong password I get the message my passwordt is wrong.


I tried reinstalling the app but that didnt work..


Any ideas?

Hi

Could you try your access with wifi or 4g? Your account works from different device?


Jun 2, 2019, 16:2306/02/19
05/11/19
2

Hi sezzy,


Yeah my account works from different devices. I have iT om my Galaxy s10 and on a emulator om pc. Both works fine. Just wont logon on the IPad. You can see the connect button being pressend in but simply nothing happens.
Jun 3, 2019, 09:1006/03/19
02/15/19
2726

Kacang said:


Hi sezzy,


Yeah my account works from different devices. I have iT om my Galaxy s10 and on a emulator om pc. Both works fine. Just wont logon on the IPad. You can see the connect button being pressend in but simply nothing happens.

Hi

Its strange could you submit ticket to our support with your issue and ipad details?

Thank you
Jun 3, 2019, 10:0406/03/19
05/11/19
2
Sezzy said:

Kacang said:


Hi sezzy,


Yeah my account works from different devices. I have iT om my Galaxy s10 and on a emulator om pc. Both works fine. Just wont logon on the IPad. You can see the connect button being pressend in but simply nothing happens.

Hi

Its strange could you submit ticket to our support with your issue and ipad details?

Thank you
Ok thanks Will do.