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Arena Bug banned wifes account

Arena Bug banned wifes account

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May 13, 2019, 18:4105/13/19
05/13/19
4

Arena Bug banned wifes account

I'm either going to need support to restore her profile or refund the money she's spent on the game.  She's banned till the 20th due to "invalid battles", whatever that means.


PM me for specifics to her account.  She is in my clan if that helps.


edit:

It also logged her off and started her with a new account, so we'll need help in recovering her account which was not linked to a plarium account.  I have her nickname and again, she's in my clan.

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May 13, 2019, 18:5105/13/19
May 13, 2019, 19:17(edited)
05/08/19
8

I guess the whole playerbase is going to get banned. They're not even adressing the issue. If you send a ticket to support they'll send you a generic answer that has nothing to do with the problem.



Edit: Someone on discord told me you can get unbanned by messaging a mod on discord.

May 13, 2019, 19:3205/13/19
05/13/19
4
My wife doesn't discord.  They'll have to resolve our issue via this forum or email.  I'm betting their reviews on google play are about to tank.