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Connecting to Plarium has reset my account.

Connecting to Plarium has reset my account.

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May 13, 2019, 16:2305/13/19
05/13/19
1

Connecting to Plarium has reset my account.

As per the instruction ingame I went to connect to a Plarium account. When I did this my game came up with a "Experiencing problem with servers" message and it closed the game. I opened the game again to find that I had to restart and my account is gone. Please can you help me restore the account I seem to have lost.
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May 13, 2019, 17:3305/13/19
03/22/19
1
This same thing happened to me today! Iv spent over $500 on this game. Did you get your account back?? 
May 13, 2019, 20:5005/13/19
05/13/19
1
Skinny said:

This same thing happened to me today! Iv spent over $500 on this game. Did you get your account back?? 
Not heard anything from Plarium yet so not yet.
Jun 26, 2019, 04:1906/26/19
02/15/19
2726

Hi

Please submit ticket to our support .

Thanks