Account Reset

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Mar 18, 2019, 14:3703/18/19

03/18/19

Account Reset

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone

Comments

1 2

leonardocossio6

Mar 19, 2019, 06:4103/19/19

03/19/19

I have the same problem, can someone help us?

opopo123

Mar 27, 2019, 10:0503/27/19

03/27/19

Hello!

Lucus Trainor said:

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone

In profile menu you need to link your account to some email and create plarium account, after that you will be able to "quit" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.

Deleted

Apr 22, 2019, 20:5304/22/19

Fred

ovoshahinomo

Aug 13, 2019, 07:5708/13/19

08/12/19

I have problem please help me

Deleted

Oct 26, 2019, 12:0810/26/19

10/25/19

Dont know how to reset on the Plarium site though!!!

Deleted

Jan 26, 2020, 04:1201/26/20

So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved I need to overwrite it could someone please help

overlord2222

Feb 1, 2020, 22:1802/01/20

02/01/20

I don’t like my starting hero can I please change it

Sezzy

Feb 2, 2020, 12:1202/02/20

02/15/19

2726

overlord2222 said:

I don’t like my starting hero can I please change it

Paa

Feb 4, 2020, 15:2502/04/20

01/14/20

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help

Sezzy

Feb 5, 2020, 11:2802/05/20

02/15/19

2726

Paa said:

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help

With a new plarium id you can restart your progress.

RebelRun 613

Feb 5, 2020, 12:5202/05/20

02/05/20

Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.

bberry7

Feb 5, 2020, 17:0202/05/20

01/06/20

Lost my account today!!!! many gems and money is lost

Sezzy

Feb 5, 2020, 19:5502/05/20

02/15/19

2726

bberry7 said:

Lost my account today!!!! many gems and money is lost

Pls contact with our support with this email raid.support@plarium.com

Deleted

Feb 10, 2020, 16:5002/10/20

I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket

Mal Sint

Mar 6, 2020, 04:3203/06/20

02/05/20

Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook

Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.

Several emails and have had no solution I play on iOS BTW

Mal Sint

Mar 6, 2020, 04:3303/06/20

Mar 6, 2020, 04:33(edited)

02/05/20

Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since

skadoush

Mar 7, 2020, 23:1703/07/20

03/03/20

So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded.

Shmeker

May 27, 2020, 10:3505/27/20

05/27/20

Thats how I managed to "reset" my account and start fresh with Plarium on PC, keeping my initial email:

* Go to account settings and enter a new dummy email which will change your original email with the dummy one.

* Get the security code on your original email and confirm you new dummy email.

* At this point your current account should be transferred to the dummy email which will free up your original one.

* Create new profile with your initial/original account and start fresh.

zbeland642

May 29, 2020, 22:0105/29/20

05/19/19

I want to reset my account because I haven't been playing for a while

Sezzy

Jun 2, 2020, 04:0306/02/20

Jun 2, 2020, 04:03(edited)

02/15/19

2726

zbeland642 said:

I want to reset my account because I haven't been playing for a while

what you mean under reset?

1 2

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How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone</blockquote>In profile menu you need to link your account to some email and create plarium account, after that you will be able to \"quit\" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.</p>","userRegistered":"1553673570450","userCommentsCount":"1","userName":"opopo123","createdDate":"1553681144547","editedDate":"0","id":"591173","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591173","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8245004/","commentUrl":"/forum/en/comment/topic_598617/"},"strings":{"userRole":"","userId":"8245004","contentDraftJs":"","contentHtml":"<p>Fred</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1555966414463","editedDate":"0","id":"598617","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"598617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8615981/","commentUrl":"/forum/en/comment/topic_657158/"},"strings":{"userRole":"","userId":"8615981","contentDraftJs":"","contentHtml":"I have problem please help me ","userRegistered":"1565602991600","userCommentsCount":"1","userName":"ovoshahinomo","createdDate":"1565683036433","editedDate":"0","id":"657158","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"657158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8847286/","commentUrl":"/forum/en/comment/topic_698653/"},"strings":{"userRole":"","userId":"8847286","contentDraftJs":"","contentHtml":"Dont know how to reset on the Plarium site though!!!","userRegistered":"1572039000980","userCommentsCount":"1","userName":"Deleted","createdDate":"1572091722500","editedDate":"0","id":"698653","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"698653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9095823/","commentUrl":"/forum/en/comment/topic_740278/"},"strings":{"userRole":"","userId":"9095823","contentDraftJs":"","contentHtml":"<p>So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved  I need to overwrite it could someone please help</p>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580011960253","editedDate":"0","id":"740278","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740278","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9132837/","commentUrl":"/forum/en/comment/topic_742893/"},"strings":{"userRole":"","userId":"9132837","contentDraftJs":"","contentHtml":"I don’t like my starting hero can I please change it ","userRegistered":"1580594130003","userCommentsCount":"1","userName":"overlord2222","createdDate":"1580595487963","editedDate":"0","id":"742893","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"742893","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_743051/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>overlord2222 said:</p><br><blockquote>I don’t like my starting hero can I please change it </blockquote><p>Hi</p>Register a new plarium id than restart the game.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580645577623","editedDate":"0","id":"743051","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743051","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9051765/","commentUrl":"/forum/en/comment/topic_743915/"},"strings":{"userRole":"","userId":"9051765","contentDraftJs":"","contentHtml":"Can i start on same computer other character ,dinnt send link just wanna start with other?pls help","userRegistered":"1579010867163","userCommentsCount":"1","userName":"Paa","createdDate":"1580829953883","editedDate":"0","id":"743915","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743915","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_744178/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Paa said:</div><br><blockquote>Can i start on same computer other character ,dinnt send link just wanna start with other?pls help</blockquote>With a new plarium id you can restart your progress.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580902105233","editedDate":"0","id":"744178","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9143974/","commentUrl":"/forum/en/comment/topic_744224/"},"strings":{"userRole":"","userId":"9143974","contentDraftJs":"","contentHtml":"<p>Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.</p><br>","userRegistered":"1580864271347","userCommentsCount":"1","userName":"RebelRun 613","createdDate":"1580907161967","editedDate":"0","id":"744224","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/-rVxy3Wfbcf4/AAAAAAAAAAI/AAAAAAAAAAA/ACHi3re3E0LkeZGW83fZIMoV9FFX_YG_Cw/photo.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744224","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9016450/","commentUrl":"/forum/en/comment/topic_744281/"},"strings":{"userRole":"","userId":"9016450","contentDraftJs":"","contentHtml":"Lost my account today!!!! many gems and money is lost <br>","userRegistered":"1578274806530","userCommentsCount":"1","userName":"bberry7","createdDate":"1580922141833","editedDate":"0","id":"744281","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_744313/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>bberry7 said:</p><br><blockquote>Lost my account today!!!! many gems and money is lost <br></blockquote><p>Hi</p><p>Pls contact with our support with this email raid.support@plarium.com</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580932549123","editedDate":"0","id":"744313","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9150932/","commentUrl":"/forum/en/comment/topic_746490/"},"strings":{"userRole":"","userId":"9150932","contentDraftJs":"","contentHtml":"I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1581353410177","editedDate":"0","id":"746490","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"746490","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9162546/","commentUrl":"/forum/en/comment/topic_759068/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"<p>Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook</p><p>Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.</p>Several emails and have had no solution I play on iOS BTW","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469129540","editedDate":"0","id":"759068","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759068","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9162546/","commentUrl":"/forum/en/comment/topic_759069/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469200103","editedDate":"1583469231100","id":"759069","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"759069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9222720/","commentUrl":"/forum/en/comment/topic_759791/"},"strings":{"userRole":"","userId":"9222720","contentDraftJs":"","contentHtml":"So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded. ","userRegistered":"1583212220993","userCommentsCount":"1","userName":"skadoush","createdDate":"1583623031143","editedDate":"0","id":"759791","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759791","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9451695/","commentUrl":"/forum/en/comment/topic_786637/"},"strings":{"userRole":"","userId":"9451695","contentDraftJs":"","contentHtml":"<p>Thats how I managed to \"reset\" my account and start fresh with Plarium on PC, keeping my initial email:</p><p>* Go to account settings and enter a new dummy email which will change your original email with the dummy one.<br></p><p>* Get the security code on your original email and confirm you new dummy email.</p><p>* At this point your current account should be transferred to the dummy email which will free up your original one.</p><p>* Create new profile with your initial/original account and start fresh.<br></p>","userRegistered":"1590575116857","userCommentsCount":"1","userName":"Shmeker","createdDate":"1590575724873","editedDate":"0","id":"786637","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786637","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9456556/","commentUrl":"/forum/en/comment/topic_787214/"},"strings":{"userRole":"","userId":"9456556","contentDraftJs":"","contentHtml":"I want to reset my account because I haven't been playing for a while ","userRegistered":"1558285096523","userCommentsCount":"1","userName":"zbeland642","createdDate":"1590789687410","editedDate":"0","id":"787214","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"787214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_787813/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">zbeland642 said:</div><br><blockquote>I want to reset my account because I haven't been playing for a while </blockquote>what you mean under reset?","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1591070587503","editedDate":"1591070609523","id":"787813","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"787813","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Account Reset","authorRole":"","contentDraftJs":"","contentHtml":"Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone","createdDate":"1552919820000","folderId":"680","id":"124357","authorId":"8062793","authorRegistered":"1552918564577","authorName":"Lucus Trainor","authorBanId":""},"images":{"authorAvatar":{"href":"https://lh3.googleusercontent.com/-ZtZUszzspns/AAAAAAAAAAI/AAAAAAAACBw/PeBTj51xffY/photo.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"43958","commentsCount":"24","likesCount":"13","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/680_account-issues/124357_account-reset-3/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/8069062/","commentUrl":"/forum/en/comment/topic_588543/"},"strings":{"userRole":"","userId":"8069062","contentDraftJs":"","contentHtml":"I have the same problem, can someone help us?","userRegistered":"1552977195273","userCommentsCount":"1","userName":"leonardocossio6","createdDate":"1552977669700","editedDate":"0","id":"588543","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588543","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8149143/","commentUrl":"/forum/en/comment/topic_591173/"},"strings":{"userRole":"","userId":"8149143","contentDraftJs":"","contentHtml":"<p>Hello!</p><p><br><br><p>Lucus Trainor said:</p><br><blockquote>Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone</blockquote>In profile menu you need to link your account to some email and create plarium account, after that you will be able to \"quit\" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.</p>","userRegistered":"1553673570450","userCommentsCount":"1","userName":"opopo123","createdDate":"1553681144547","editedDate":"0","id":"591173","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591173","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8245004/","commentUrl":"/forum/en/comment/topic_598617/"},"strings":{"userRole":"","userId":"8245004","contentDraftJs":"","contentHtml":"<p>Fred</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1555966414463","editedDate":"0","id":"598617","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"598617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8615981/","commentUrl":"/forum/en/comment/topic_657158/"},"strings":{"userRole":"","userId":"8615981","contentDraftJs":"","contentHtml":"I have problem please help me ","userRegistered":"1565602991600","userCommentsCount":"1","userName":"ovoshahinomo","createdDate":"1565683036433","editedDate":"0","id":"657158","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"657158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8847286/","commentUrl":"/forum/en/comment/topic_698653/"},"strings":{"userRole":"","userId":"8847286","contentDraftJs":"","contentHtml":"Dont know how to reset on the Plarium site though!!!","userRegistered":"1572039000980","userCommentsCount":"1","userName":"Deleted","createdDate":"1572091722500","editedDate":"0","id":"698653","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"698653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9095823/","commentUrl":"/forum/en/comment/topic_740278/"},"strings":{"userRole":"","userId":"9095823","contentDraftJs":"","contentHtml":"<p>So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved  I need to overwrite it could someone please help</p>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580011960253","editedDate":"0","id":"740278","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740278","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9132837/","commentUrl":"/forum/en/comment/topic_742893/"},"strings":{"userRole":"","userId":"9132837","contentDraftJs":"","contentHtml":"I don’t like my starting hero can I please change it ","userRegistered":"1580594130003","userCommentsCount":"1","userName":"overlord2222","createdDate":"1580595487963","editedDate":"0","id":"742893","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"742893","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_743051/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>overlord2222 said:</p><br><blockquote>I don’t like my starting hero can I please change it </blockquote><p>Hi</p>Register a new plarium id than restart the game.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580645577623","editedDate":"0","id":"743051","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743051","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9051765/","commentUrl":"/forum/en/comment/topic_743915/"},"strings":{"userRole":"","userId":"9051765","contentDraftJs":"","contentHtml":"Can i start on same computer other character ,dinnt send link just wanna start with other?pls help","userRegistered":"1579010867163","userCommentsCount":"1","userName":"Paa","createdDate":"1580829953883","editedDate":"0","id":"743915","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743915","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_744178/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Paa said:</div><br><blockquote>Can i start on same computer other character ,dinnt send link just wanna start with other?pls help</blockquote>With a new plarium id you can restart your progress.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580902105233","editedDate":"0","id":"744178","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9143974/","commentUrl":"/forum/en/comment/topic_744224/"},"strings":{"userRole":"","userId":"9143974","contentDraftJs":"","contentHtml":"<p>Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.</p><br>","userRegistered":"1580864271347","userCommentsCount":"1","userName":"RebelRun 613","createdDate":"1580907161967","editedDate":"0","id":"744224","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/-rVxy3Wfbcf4/AAAAAAAAAAI/AAAAAAAAAAA/ACHi3re3E0LkeZGW83fZIMoV9FFX_YG_Cw/photo.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744224","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9016450/","commentUrl":"/forum/en/comment/topic_744281/"},"strings":{"userRole":"","userId":"9016450","contentDraftJs":"","contentHtml":"Lost my account today!!!! many gems and money is lost <br>","userRegistered":"1578274806530","userCommentsCount":"1","userName":"bberry7","createdDate":"1580922141833","editedDate":"0","id":"744281","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_744313/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>bberry7 said:</p><br><blockquote>Lost my account today!!!! many gems and money is lost <br></blockquote><p>Hi</p><p>Pls contact with our support with this email raid.support@plarium.com</p><br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580932549123","editedDate":"0","id":"744313","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9150932/","commentUrl":"/forum/en/comment/topic_746490/"},"strings":{"userRole":"","userId":"9150932","contentDraftJs":"","contentHtml":"I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1581353410177","editedDate":"0","id":"746490","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"746490","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9162546/","commentUrl":"/forum/en/comment/topic_759068/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"<p>Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook</p><p>Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.</p>Several emails and have had no solution I play on iOS BTW","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469129540","editedDate":"0","id":"759068","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759068","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9162546/","commentUrl":"/forum/en/comment/topic_759069/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469200103","editedDate":"1583469231100","id":"759069","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"759069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9222720/","commentUrl":"/forum/en/comment/topic_759791/"},"strings":{"userRole":"","userId":"9222720","contentDraftJs":"","contentHtml":"So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded. ","userRegistered":"1583212220993","userCommentsCount":"1","userName":"skadoush","createdDate":"1583623031143","editedDate":"0","id":"759791","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759791","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9451695/","commentUrl":"/forum/en/comment/topic_786637/"},"strings":{"userRole":"","userId":"9451695","contentDraftJs":"","contentHtml":"<p>Thats how I managed to \"reset\" my account and start fresh with Plarium on PC, keeping my initial email:</p><p>* Go to account settings and enter a new dummy email which will change your original email with the dummy one.<br></p><p>* Get the security code on your original email and confirm you new dummy email.</p><p>* At this point your current account should be transferred to the dummy email which will free up your original one.</p><p>* Create new profile with your initial/original account and start fresh.<br></p>","userRegistered":"1590575116857","userCommentsCount":"1","userName":"Shmeker","createdDate":"1590575724873","editedDate":"0","id":"786637","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786637","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9456556/","commentUrl":"/forum/en/comment/topic_787214/"},"strings":{"userRole":"","userId":"9456556","contentDraftJs":"","contentHtml":"I want to reset my account because I haven't been playing for a while ","userRegistered":"1558285096523","userCommentsCount":"1","userName":"zbeland642","createdDate":"1590789687410","editedDate":"0","id":"787214","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"787214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_787813/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">zbeland642 said:</div><br><blockquote>I want to reset my account because I haven't been playing for a while </blockquote>what you mean under reset?","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1591070587503","editedDate":"1591070609523","id":"787813","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"787813","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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