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Unable to Make Purchases in the Store

Unable to Make Purchases in the Store

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Apr 17, 2022, 09:5104/17/22
04/16/22
1

Unable to Make Purchases in the Store

I am playing RAID on my PC. I cannot make purchases in the Store.

When I select an item to purchase and click the Button...nothing happens. Even repeated clicking results in nothing happening.  I thought I might have to enter my payment method somewhere, but cannot find anyplace to do that.

Please advise.

Views
35
Comments
9
Comments
May 3, 2022, 03:0705/03/22
04/24/22
3

I have the same problem.  Two weeks and nobody's answered this?  

Aug 7, 2022, 15:5408/07/22
04/10/22
1

Same here

Sep 21, 2022, 15:4209/21/22
08/18/22
5

same here even tried reloading the game no contact on email either what is happening?

Sep 29, 2022, 19:4709/29/22
09/28/21
6

I have a brand new Vanilla (Visa), GIFT CARD with $400 on it and the game is not accepting this.  I have been using the same type card for the last 3 years without incident & now will not accept?  Why?

dthorne04Moderator
Sep 29, 2022, 23:1509/29/22
12/30/20
5343
IUse2Hands

I have a brand new Vanilla (Visa), GIFT CARD with $400 on it and the game is not accepting this.  I have been using the same type card for the last 3 years without incident & now will not accept?  Why?

Sorry about your troubles.

Please contact support. They should be able to assist you through any payment related issues. 

Oct 26, 2023, 20:0410/26/23
05/19/15
3

Cant get  to store to purchase any items in the game raid shadow legends

dthorne04Moderator
Oct 26, 2023, 21:4710/26/23
12/30/20
5343
Renegade

Cant get  to store to purchase any items in the game raid shadow legends

Could you be more specific? What is going wrong, on what platform?

Oct 27, 2023, 19:3510/27/23
05/19/15
3

dthorne04, I have always been able to go to my store and purchase anything without any problems. All of a sudden when I try to purchase something now I get a notice that in order to be able to buy it I have to go to my web page and open my default browser.   I am not very good at this computer age, but I would appreciate any info if you can help me. Thank you! 


dthorne04Moderator
Oct 29, 2023, 06:2410/29/23
12/30/20
5343
Renegade

dthorne04, I have always been able to go to my store and purchase anything without any problems. All of a sudden when I try to purchase something now I get a notice that in order to be able to buy it I have to go to my web page and open my default browser.   I am not very good at this computer age, but I would appreciate any info if you can help me. Thank you! 


The browser popping up is fine and is fairly normal. Can just make your purchase from there.