All Categories

Shard Opening Stream

Shard Opening Stream

Search
Nov 17, 2021, 22:5711/17/21
11/08/21
0

Shard Opening Stream

Good evening. Through streamelements, we are becoming partneship status of the raid shadow legend and tonight we did the task of buying one of the bundles into the game. We bought the Sacred Founder Packet for $ 49.99 which was said to open it in a stream and show the characters for an hour after that even how strong they were, but the system didn't detect that it was purchased and presented in a stream.
Could they help you get it done? Because we did everything they asked for this $ 100 extra goal. 

Views
96
Comments
6
Comments
Dec 24, 2021, 18:1712/24/21
12/18/21
1

same thing happened to me, im still waiting for a response.

i purchased the sacred founders pack exactly like it said opened it on stream and didnt get credited


Apr 8, 2022, 06:2504/08/22
03/31/22
1

This also happened to me. I purchased the $9.99 pack as requested, opened the pack on stream, streamed for at least an hour, yet I have not seen the goal being detected. 

Apr 16, 2022, 11:0004/16/22
04/09/22
1

I spent $49.99 as requested. I've been on the air for the requested amount of time, but the goal seems unfinished. The campaign is about to expire, can this error be fixed manually if I click complete campaign?
I opened a ticket but I don't know when the answer will come... 

May 19, 2022, 03:3705/19/22
01/04/20
1719

This is an issue with streamlabs or elements w/e. Unfortunately you'll have to contact their support, there is nothing we can do.