Purchase not provided

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Purchase not provided

Sep 27, 2021, 06:2809/27/21

06/16/21

Purchase not provided

Made a few pack purchase's lastnight via the US desktop app.

One of the purchases was not sent to my ingame mail and I do not have the items. Payment was made via paypal and it was charged/paid.

I sent a ticket but have not been responded to yet.

Anyone ran into this or able to help?

Comments

harleQuinnModerator

Sep 30, 2021, 03:0809/30/21

02/24/19

7259

Make sure you respond to the automated response you get upon/when opening a ticket. Plarium Support will help you from there soon, if they haven't already.

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