All Categories

Inadvertant purchase

Inadvertant purchase

Search
Jul 30, 2021, 17:0007/30/21
06/26/21
1

Inadvertant purchase

THis morning I purchased the bonus offer Pack (Champion Fragments x 10) for 19.95.  I am new to the game (5 weeks) and though I was buying 10 x the 5 fragments you had been offering in tournaments like the ones I had accumulated.  I was horrified to find out this was not the case and that instead of being able to purchase the remainder of the champion character for 19.99; it would cost me an additional $80.00 to obtain him.  $100 to purchase half a character Is extremely onerous.  

Please credit $19.99 USD back to Grodd's PayPal account.

THanks

Views
3
Comments
2
Comments
Aug 9, 2021, 21:0408/09/21
06/26/21
1

So, it's a month later, I guess I'm not going to get a response let alone my money back!

minigunner47Moderator
Aug 19, 2021, 15:0708/19/21
12/24/19
212

Its not false advertisment by аny means. Technically you got what you paid for. Now whether you were misled by thinking champion fragments should be way cheaper is entirely different story.


Sadly it is against company policy to do refund of goods as the transaction is immediate and transparent.

You can attempt refund through service you paid with, however that will result in ban of your account as its clear violation of ToS.


Have a nice day.