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Never got bulk value pack except 1 sacred shard?...

Never got bulk value pack except 1 sacred shard?...

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Apr 25, 2021, 16:3304/25/21
04/25/21
4

Never got bulk value pack except 1 sacred shard?...

Hi, so I bought the bulk value pack which contains 2 void shards. I am concerned due to not receiving the rewards in my inbox. Please get this resolved, it cost me 30$. I have recorded proof of purchase and the value message which clearly states it contains what I asked for. I have to complete this for another currency in another game. 


Thank you. 

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Apr 25, 2021, 18:1104/25/21
Apr 25, 2021, 20:21(edited)
04/25/21
4

I only care about the void shards, however I want to make it clear I did not receive the offered gems, or the promised silver or anything besides partial loot. Does it give out throughout several days or something?

ValdysModerator
Apr 26, 2021, 16:2604/26/21
02/13/19
1564

Hello,

Could you send me your User ID, please?

Apr 26, 2021, 17:1304/26/21
04/25/21
4
Valdys

Hello,

Could you send me your User ID, please?

um87269723 84662738

Apr 26, 2021, 19:3604/26/21
Apr 27, 2021, 00:49(edited)
04/25/21
4

It has been very long, I can provide recording evidence of not receiving rewards + purchasing proof. I need to finish this necessary task in this game, please get back if you can. 


Edit: I have been waiting for over 36 hours, this is ridiculous. Please get back if you can, or chat by email.

Apr 28, 2021, 06:2204/28/21
04/25/21
4

Never mind, it's apparently a daily thing. Took ages to find where it even was. Closed

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