Bought and paid for new years pack. Received nothing

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Bought and paid for new years pack. Received nothing

Dec 21, 2019, 09:3012/21/19

08/04/19

Bought and paid for new years pack. Received nothing

Bought the new years pack yesterday, but I didn't receive anything. I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083

Comments

Sezzy

Dec 21, 2019, 18:0212/21/19

02/15/19

2726

thapriest said:

Bought the new years pack yesterday, but I didn't receive anything. I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083

Will ask.

Sezzy

Dec 22, 2019, 10:5212/22/19

02/15/19

2726

Sezzy said:

thapriest said:

Bought the new years pack yesterday, but I didn't receive anything. I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083
Hi
Will ask.

Hi you got a reply to your ticket yesterday's pls check.

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I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083</p></blockquote><p>Hi</p>Will ask. ","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1576951357127","editedDate":"0","id":"722843","entityId":"176194","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"722843","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_723030/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Sezzy said:</div><br><blockquote><p>thapriest said:</p><br><blockquote><p>Bought the new years pack yesterday, but I didn't receive anything. I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083</p></blockquote><p>Hi</p>Will ask. </blockquote>Hi you got a reply to your ticket yesterday's pls check. ","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1577011969530","editedDate":"0","id":"723030","entityId":"176194","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"723030","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083</p></blockquote><p>Hi</p>Will ask. ","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1576951357127","editedDate":"0","id":"722843","entityId":"176194","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"722843","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_723030/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Sezzy said:</div><br><blockquote><p>thapriest said:</p><br><blockquote><p>Bought the new years pack yesterday, but I didn't receive anything. I've made a in-game ticket and a ticket to support on the plarium site but no response so far from any so I'm trying my luck here. Hopefully a mod will read this and can help. Game ID um16627555 | 16383083</p></blockquote><p>Hi</p>Will ask. </blockquote>Hi you got a reply to your ticket yesterday's pls check. ","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1577011969530","editedDate":"0","id":"723030","entityId":"176194","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"723030","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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