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Missing items

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Feb 8, 2024, 15:3902/08/24
02/03/24
7

Missing items

Bought, A hero crystal, 5 star chicken, and 8 sets of 20 auto plays. Only received the crystal.


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3
Comments
10
Comments
Feb 8, 2024, 15:4002/08/24
02/03/24
7

Raid: Shadow Legends

Feb 8, 2024, 17:0302/08/24
02/03/24
7

is this even monitored?

dthorne04Moderator
Feb 8, 2024, 17:1302/08/24
12/30/20
5380

yes, it's monitored by moderators who volunteer their time.

anywho, assuming the items didn't go to your inbox - which they should have - then you'll need to open a support ticket. 

Feb 8, 2024, 17:1502/08/24
02/03/24
7

I'm not assuming anything. I only received a hero crystal. The other items never came.

dthorne04Moderator
Feb 8, 2024, 17:1902/08/24
Feb 8, 2024, 17:19(edited)
12/30/20
5380

Was it this pack or one that looked like it (in that there's a calendar icon on the bottom)? 

i

If so, it's on a calendar and releases over a two week schedule

Feb 8, 2024, 17:3302/08/24
02/03/24
7

Was made today at     

Transaction date
February 8, 2024 

at 7:25 my time. was only 30 dollars didn't include energy, coins or chest

dthorne04Moderator
Feb 8, 2024, 18:1202/08/24
12/30/20
5380
Shane

Was made today at     

Transaction date
February 8, 2024 

at 7:25 my time. was only 30 dollars didn't include energy, coins or chest

what pack did you buy? 

regardless, if it wasn't a calendar style pack and you think you're missing items then please open a ticket 

Feb 8, 2024, 18:1602/08/24
02/03/24
7

I know I'm missing items. I loss a little now..... you guy's lost big. All you had to do was make it right

Feb 8, 2024, 18:1702/08/24
02/03/24
7

I have done tried the support ticket crap. You guys have that tripped out, too.

dthorne04Moderator
Feb 8, 2024, 18:3002/08/24
12/30/20
5380

Okie dokie. Just a reminder that this forum is not support, so if you haven't opened a ticket in game (by clicking your avatar and navigating down) or here: https://plarium.com/en/support/ (clicking on Raid) then support can't assist you on this matter. 

Best of luck.