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Missing shards

Missing shards

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Aug 23, 2019, 12:5808/23/19
05/18/19
3

Missing shards

I bought the Big Shard Pack for 900 gems.  It took my gems but didn't give me any shards.


Please fix this.
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2
Comments
Aug 23, 2019, 13:3108/23/19
05/18/19
3
It's been over an hour... I've restarted several times but still nothing.  No shards and no gems.
Aug 26, 2019, 10:1308/26/19
1
I got the same problem, bought the small package for 270 gems and also didn't receive the shards... Could you please fix this? :)