Overbilled on a purchase

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Overbilled on a purchase

Jul 30, 2019, 18:4807/30/19

07/21/19

Overbilled on a purchase

Hello,

First off, I already opened a ticket for this ([951031), i also attached the screen caps of my purchase and credit card charge.

So the issue is, I bought a pack worth 6.99CAD, and got charged 15.81CAD. What gives? And reading on this forum, it seems to be an almost common issue.

I hope to get a response soon.

Comments

AgentFox

Aug 1, 2019, 04:2308/01/19

07/24/19

Rorouniken,

Please check your detailed purchase translations in the app store. My bank account adds them together so I often think the same thing.

-AgentStew

rorounikenra

Aug 6, 2019, 20:5208/06/19

07/31/19

Checked and i did get double billed. Today, against better judgement, I tried purchasing a pack and again got double billed! I called Apple itunes store and good thing they have good customer service. Plarium's customer service suck.

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