I fulfilled your requirements for a 5 star hero and want my credits

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I fulfilled your requirements for a 5 star hero and want my credits

Apr 23, 2019, 18:3504/23/19

04/23/19

I fulfilled your requirements for a 5 star hero and want my credits

I play mortal kombat mobile. I downloaded your app through a supersonic offer to get 481 souls in MKM. The requirement was get a 5 star hero. I got the 5 star hero in under 2 weeks. Your company denied my claim. I have never played your game before in my life. When I sent a support ticker demanding to know why the hell u guys reneged on your deal, I got this asinine response from Oleg saying "go to the message board for tips and tricks" --- what the frickin hell!?!?!?

I am not asking for tips and tricks, I am demanding my free souls in MKM!!!! The fact you guys have cheated me makes me wonder how you treat players who make in app purchases. How do I fix this if your official support agents don't respond properly!?!?

I will gladly and happily give my player ID number and all other information, including screen shots, if so requested, I just want a damned explanation and I want my credits.

I actually liked this game, but if you guys can't be honest enough to fulfill your end of any bargain you offer then I will just uninstall and advise others to do the same.

Comments

Mordon

Apr 24, 2019, 03:4304/24/19

04/23/19

Can I get someone from customer service to help me out here? I COMPLETED the terms of your offer! I want to find out why it's being denied. Seriously, I need some help, tyvm.

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