Purchase

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helga_p

Mar 15, 2019, 08:0203/15/19

03/15/19

Purchase

Solved :)

Comments

Deleted

Mar 15, 2019, 22:1603/15/19

Hi, where do I complain about not receiving a purchase?

Deleted

Mar 16, 2019, 00:1003/16/19

I also did not recieve my purchase?

darkrambo44

Mar 17, 2019, 11:3903/17/19

Mar 17, 2019, 11:49(edited)

06/02/15

I also didn't receive my purchase, how do I get this Solved??? I just spent 50 dollars, and i got nothing.

Deleted

Mar 17, 2019, 19:4003/17/19

I also have not recieved my purchase?? Please help

b1990slade

Mar 18, 2019, 03:2303/18/19

Mar 18, 2019, 03:24(edited)

03/17/19

I recently purchased a tier 30 pack and have received nothing. Please fix.

simbo.luke

Mar 18, 2019, 14:3503/18/19

03/29/19

Yeah me too.. :(

Deleted

Mar 18, 2019, 15:5503/18/19

I just bought the rookie pack... I got the silver but not the ancient shard :/ I need help to get what I am due

Deleted

Mar 19, 2019, 19:3503/19/19

I never got the ancient shard when purchasing the rookie pack... I need help

JimmytheGent

Mar 20, 2019, 03:2003/20/19

01/12/15

There is this thing called, dispute with your bank or CC for a refund. That’s what I did, made 2 purchases and screen shot the results of not getting anything..as long as they are under $25 total or single purchase. You should have no issue getting a refund, this company lacks any track logging of POS purchases, they always want screen shots. So I gave them a F U in return and got my money back.

Deleted

Mar 21, 2019, 16:2003/21/19

I recently purchased a tier 30 pack and didnt receive anything. Please fix.

Xiph666

Mar 23, 2019, 11:1703/23/19

10/24/18

I did an tier 30 purchase and got nothing!

hokkanen.jesse

Mar 23, 2019, 15:4903/23/19

03/23/19

Yeah i also did 27e purchaces and all the champion shards were lost. what to do?

anselmidavid13

Mar 26, 2019, 08:0503/26/19

03/26/19

Hey, I´ve just bought one of the packs of 4 epic shards, from which I´ve recieved 1 epic champ and three rare ones. Then, because I´m really stupid I´ve bought the legendary pack of 1 legendary shard, some silver and gems, which was quaranteed to me that would give me a legendary champ and I´ve got a epic one. These were the pack from the current sale action. I´d like to request the refund or atleast what I´ve paid for.

Sezzy

Mar 27, 2019, 09:0503/27/19

02/15/19

2726

Hi everyone!

If you faced purchase issues in game please raise ticket to our support to investigate your case.

king_bg

Apr 15, 2019, 12:0104/15/19

04/12/19

I rise ticket! no answer!

salp551985

Apr 16, 2019, 20:0604/16/19

03/25/19

How?

Sezzy

Apr 17, 2019, 04:3504/17/19

02/15/19

2726

salp551985 said:

How?

Hi!

Click your avatar in game in the upper left corner in game . Than go to Info you will find there there the support.

Metalhead

May 15, 2019, 03:5405/15/19

May 15, 2019, 03:55(edited)

05/13/19

Did not receive purchase. This is extremely bad that there are so many posts on this topic.

Deleted

Jan 27, 2020, 10:1801/27/20

Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks

Sezzy

Jan 28, 2020, 07:5001/28/20

02/15/19

2726

Ultra compact said:

Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks

Pls contact with our support in game in payments categoriy.

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Please fix. ","userRegistered":"1552838735037","userCommentsCount":"1","userName":"b1990slade","createdDate":"1552879431923","editedDate":"1552879458820","id":"588063","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"588063","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7974650/","commentUrl":"/forum/en/comment/topic_588271/"},"strings":{"userRole":"","userId":"7974650","contentDraftJs":"","contentHtml":"Yeah me too.. :(","userRegistered":"1553854350310","userCommentsCount":"1","userName":"simbo.luke","createdDate":"1552919724783","editedDate":"0","id":"588271","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/02.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588271","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8063489/","commentUrl":"/forum/en/comment/topic_588315/"},"strings":{"userRole":"","userId":"8063489","contentDraftJs":"","contentHtml":"I just bought the rookie pack... I got the silver but not the ancient shard :/ I need help to get what I am due","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1552924509533","editedDate":"0","id":"588315","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588315","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8063489/","commentUrl":"/forum/en/comment/topic_588749/"},"strings":{"userRole":"","userId":"8063489","contentDraftJs":"","contentHtml":"I never got the ancient shard when purchasing the rookie pack... I need help","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1553024136720","editedDate":"0","id":"588749","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588749","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7993939/","commentUrl":"/forum/en/comment/topic_588833/"},"strings":{"userRole":"","userId":"7993939","contentDraftJs":"","contentHtml":"There is this thing called, dispute with your bank or CC for a refund. That’s what I did, made 2 purchases and screen shot the results of not getting anything..as long as they are under $25 total or single purchase. You should have no issue getting a refund, this company lacks any track logging of POS purchases, they always want screen shots. So I gave them a F U in return and got my money back.","userRegistered":"1421071705347","userCommentsCount":"2","userName":"JimmytheGent","createdDate":"1553052042250","editedDate":"0","id":"588833","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8090205/","commentUrl":"/forum/en/comment/topic_589265/"},"strings":{"userRole":"","userId":"8090205","contentDraftJs":"","contentHtml":"<p>I recently purchased a tier 30 pack and didnt receive anything. Please fix.</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1553185231693","editedDate":"0","id":"589265","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589265","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/4651678/","commentUrl":"/forum/en/comment/topic_589905/"},"strings":{"userRole":"","userId":"4651678","contentDraftJs":"","contentHtml":"I did an tier 30 purchase and got nothing! ","userRegistered":"1540412513907","userCommentsCount":"1","userName":"Xiph666","createdDate":"1553339842860","editedDate":"0","id":"589905","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589905","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8108935/","commentUrl":"/forum/en/comment/topic_589990/"},"strings":{"userRole":"","userId":"8108935","contentDraftJs":"","contentHtml":"Yeah i also did 27e purchaces and all the champion shards were lost. what to do?","userRegistered":"1553356072143","userCommentsCount":"1","userName":"hokkanen.jesse","createdDate":"1553356184970","editedDate":"0","id":"589990","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589990","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8137957/","commentUrl":"/forum/en/comment/topic_590776/"},"strings":{"userRole":"","userId":"8137957","contentDraftJs":"","contentHtml":"Hey, I´ve just bought one of the packs of 4 epic shards, from which I´ve recieved 1 epic champ and three rare ones. Then, because I´m really stupid I´ve bought the legendary pack of 1 legendary shard, some silver and gems, which was quaranteed to me that would give me a legendary champ and I´ve got a epic one. These were the pack from the current sale action. I´d like to request the refund or atleast what I´ve paid for. ","userRegistered":"1553586866353","userCommentsCount":"1","userName":"anselmidavid13","createdDate":"1553587557713","editedDate":"0","id":"590776","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590776","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_591163/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi everyone!</p><br><p>If you faced purchase issues in game please raise ticket to our support to investigate your case.</p>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1553677512253","editedDate":"0","id":"591163","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591163","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8278160/","commentUrl":"/forum/en/comment/topic_596362/"},"strings":{"userRole":"","userId":"8278160","contentDraftJs":"","contentHtml":"I rise ticket! no answer!","userRegistered":"1555066551060","userCommentsCount":"2","userName":"king_bg","createdDate":"1555329675047","editedDate":"0","id":"596362","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596362","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8182781/","commentUrl":"/forum/en/comment/topic_596734/"},"strings":{"userRole":"","userId":"8182781","contentDraftJs":"","contentHtml":"How?","userRegistered":"1553542237053","userCommentsCount":"6","userName":"salp551985","createdDate":"1555445205337","editedDate":"0","id":"596734","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596734","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_596818/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>salp551985 said:</p><br><blockquote>How?</blockquote><p>Hi!</p>Click your avatar in game in the upper left corner in game . Than go to Info you will find there there the support.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1555475716797","editedDate":"0","id":"596818","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596818","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8340314/","commentUrl":"/forum/en/comment/topic_607239/"},"strings":{"userRole":"","userId":"8340314","contentDraftJs":"","contentHtml":"Did not receive purchase. This is extremely bad that there are so many posts on this topic. ","userRegistered":"1557747557953","userCommentsCount":"1","userName":"Metalhead","createdDate":"1557892483790","editedDate":"1557892540893","id":"607239","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1490.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"607239","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9049558/","commentUrl":"/forum/en/comment/topic_740576/"},"strings":{"userRole":"","userId":"9049558","contentDraftJs":"","contentHtml":"Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580120283160","editedDate":"0","id":"740576","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_740935/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Ultra compact said:</p><br><blockquote>Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks </blockquote><p>Hi</p>Pls contact with our support in game in payments categoriy.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580197829183","editedDate":"0","id":"740935","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740935","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I just spent 50 dollars, and i got nothing.","userRegistered":"1433276311387","userCommentsCount":"1","userName":"darkrambo44","createdDate":"1552822752483","editedDate":"1552823350590","id":"587876","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"587876","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8056115/","commentUrl":"/forum/en/comment/topic_587997/"},"strings":{"userRole":"","userId":"8056115","contentDraftJs":"","contentHtml":"I also have not recieved my purchase?? Please help","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1552851652637","editedDate":"0","id":"587997","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"587997","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8059312/","commentUrl":"/forum/en/comment/topic_588063/"},"strings":{"userRole":"","userId":"8059312","contentDraftJs":"","contentHtml":"I recently purchased a tier 30 pack and have received nothing. Please fix. ","userRegistered":"1552838735037","userCommentsCount":"1","userName":"b1990slade","createdDate":"1552879431923","editedDate":"1552879458820","id":"588063","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"588063","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7974650/","commentUrl":"/forum/en/comment/topic_588271/"},"strings":{"userRole":"","userId":"7974650","contentDraftJs":"","contentHtml":"Yeah me too.. :(","userRegistered":"1553854350310","userCommentsCount":"1","userName":"simbo.luke","createdDate":"1552919724783","editedDate":"0","id":"588271","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/02.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588271","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8063489/","commentUrl":"/forum/en/comment/topic_588315/"},"strings":{"userRole":"","userId":"8063489","contentDraftJs":"","contentHtml":"I just bought the rookie pack... I got the silver but not the ancient shard :/ I need help to get what I am due","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1552924509533","editedDate":"0","id":"588315","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588315","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8063489/","commentUrl":"/forum/en/comment/topic_588749/"},"strings":{"userRole":"","userId":"8063489","contentDraftJs":"","contentHtml":"I never got the ancient shard when purchasing the rookie pack... I need help","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1553024136720","editedDate":"0","id":"588749","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588749","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7993939/","commentUrl":"/forum/en/comment/topic_588833/"},"strings":{"userRole":"","userId":"7993939","contentDraftJs":"","contentHtml":"There is this thing called, dispute with your bank or CC for a refund. That’s what I did, made 2 purchases and screen shot the results of not getting anything..as long as they are under $25 total or single purchase. You should have no issue getting a refund, this company lacks any track logging of POS purchases, they always want screen shots. So I gave them a F U in return and got my money back.","userRegistered":"1421071705347","userCommentsCount":"2","userName":"JimmytheGent","createdDate":"1553052042250","editedDate":"0","id":"588833","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"588833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8090205/","commentUrl":"/forum/en/comment/topic_589265/"},"strings":{"userRole":"","userId":"8090205","contentDraftJs":"","contentHtml":"<p>I recently purchased a tier 30 pack and didnt receive anything. Please fix.</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1553185231693","editedDate":"0","id":"589265","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589265","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/4651678/","commentUrl":"/forum/en/comment/topic_589905/"},"strings":{"userRole":"","userId":"4651678","contentDraftJs":"","contentHtml":"I did an tier 30 purchase and got nothing! ","userRegistered":"1540412513907","userCommentsCount":"1","userName":"Xiph666","createdDate":"1553339842860","editedDate":"0","id":"589905","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589905","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8108935/","commentUrl":"/forum/en/comment/topic_589990/"},"strings":{"userRole":"","userId":"8108935","contentDraftJs":"","contentHtml":"Yeah i also did 27e purchaces and all the champion shards were lost. what to do?","userRegistered":"1553356072143","userCommentsCount":"1","userName":"hokkanen.jesse","createdDate":"1553356184970","editedDate":"0","id":"589990","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589990","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8137957/","commentUrl":"/forum/en/comment/topic_590776/"},"strings":{"userRole":"","userId":"8137957","contentDraftJs":"","contentHtml":"Hey, I´ve just bought one of the packs of 4 epic shards, from which I´ve recieved 1 epic champ and three rare ones. Then, because I´m really stupid I´ve bought the legendary pack of 1 legendary shard, some silver and gems, which was quaranteed to me that would give me a legendary champ and I´ve got a epic one. These were the pack from the current sale action. I´d like to request the refund or atleast what I´ve paid for. ","userRegistered":"1553586866353","userCommentsCount":"1","userName":"anselmidavid13","createdDate":"1553587557713","editedDate":"0","id":"590776","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590776","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_591163/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi everyone!</p><br><p>If you faced purchase issues in game please raise ticket to our support to investigate your case.</p>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1553677512253","editedDate":"0","id":"591163","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591163","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8278160/","commentUrl":"/forum/en/comment/topic_596362/"},"strings":{"userRole":"","userId":"8278160","contentDraftJs":"","contentHtml":"I rise ticket! no answer!","userRegistered":"1555066551060","userCommentsCount":"2","userName":"king_bg","createdDate":"1555329675047","editedDate":"0","id":"596362","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596362","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8182781/","commentUrl":"/forum/en/comment/topic_596734/"},"strings":{"userRole":"","userId":"8182781","contentDraftJs":"","contentHtml":"How?","userRegistered":"1553542237053","userCommentsCount":"6","userName":"salp551985","createdDate":"1555445205337","editedDate":"0","id":"596734","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596734","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_596818/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>salp551985 said:</p><br><blockquote>How?</blockquote><p>Hi!</p>Click your avatar in game in the upper left corner in game . Than go to Info you will find there there the support.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1555475716797","editedDate":"0","id":"596818","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596818","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8340314/","commentUrl":"/forum/en/comment/topic_607239/"},"strings":{"userRole":"","userId":"8340314","contentDraftJs":"","contentHtml":"Did not receive purchase. This is extremely bad that there are so many posts on this topic. ","userRegistered":"1557747557953","userCommentsCount":"1","userName":"Metalhead","createdDate":"1557892483790","editedDate":"1557892540893","id":"607239","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1490.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"607239","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9049558/","commentUrl":"/forum/en/comment/topic_740576/"},"strings":{"userRole":"","userId":"9049558","contentDraftJs":"","contentHtml":"Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580120283160","editedDate":"0","id":"740576","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7197484/","commentUrl":"/forum/en/comment/topic_740935/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Ultra compact said:</p><br><blockquote>Just purchased a conqueror pack but didn't receive the item where do i complain about this thanks </blockquote><p>Hi</p>Pls contact with our support in game in payments categoriy.<br>","userRegistered":"1550208367437","userCommentsCount":"2726","userName":"Sezzy","createdDate":"1580197829183","editedDate":"0","id":"740935","entityId":"124178","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740935","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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