Bluetooth Headphones Audio Problem on MacOS

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Bluetooth Headphones Audio Problem on MacOS

Apr 28, 2022, 03:4104/28/22

01/06/20

Bluetooth Headphones Audio Problem on MacOS

Everytime im using a bluetooth headphone in my iMac and click on the Raid shadow legends window, my audio gets distorted, system wide. Only way i found to get back to normal audio reproduction, is when i reboot the system or when i disable the bluetooh module using a terminal comand.

~ % sudo pkill bluetoothd

It happens to all my bluetooth headphones. My Edifier w830bt, my Baseus Encok W04 Pro, any generic aliexpress wireless earbuds, doesnt matter.

Curiously, the Apple Airpods 2 is not affected by this issue.

I imagine it is caused by The Raid Shadow Legends app because it only starts when i click on the game window. If i have the game playing on the background, but dont touch it, it reproduces the audio normaly.

If i touch the window to play the game, the audio gets distorted, and i have to do one of the solutions mentioned before.

Can someone elaborate on this? Does anyone have the same issue?

Plarium whats going on?

Comments

mxhoncharov

Aug 26, 2022, 13:0708/26/22

08/17/22

I have the same issue. It's very annoying and makes using macos client almost impossible for me.

Sir Glorg

Oct 3, 2022, 12:5510/03/22

08/16/22

I have the very same issue. Tried 3 different bluetooth headphones now (Sony wh-1000xm4, Sony wh-1000xm5, PowerBeats Pro). Opening up Shadow Legents app on Mac OS (Monterey 12.6, MacBook Pro 16", 2021) messes up the sound system-wide, rendering the audio unbareable.

User-side fix: re-connect bluetooth headphones and the audio kicks in correctly again, but only until Shadow Legends window gets focused again, in which case the audio gets broken again.

EXTREMELY annoying bug.

fonar25

Oct 18, 2022, 11:3510/18/22

08/25/20

Same problem with Bowers & Wilkins PX7. AirPods Pro works normaly

KillerGMCbr

Nov 12, 2022, 05:4411/12/22

01/06/20

Plarium, please take a look at this issue! Its annoying as hell to keep having to either turn off the headphones or kill the bluetooth module....

Can any plarium employe take a look at this?

Xurromok

Jan 16, 2023, 04:1801/16/23

11/30/21

2023, problem still here. Headphones - Sony WH-1000XM4

KillerGMCbr

Mar 17, 2023, 04:3203/17/23

01/06/20

Can someone from plarium please answer this thread. Is this bug known to the developers?

Its frustraiting...... I tryed using sound source form rogue amoeba to redirect the audio from the app to another audio source....but its a no go.....

Somehow the raid app just plainly destroys de audio on non apple bluetooth devices.

Nim

Apr 25, 2023, 08:1104/25/23

04/27/20

Same on Mac OS with Sony WH-1000XM4 and Galaxy Buds2 Pro! Pls do something!

maguskrool

May 26, 2023, 12:3605/26/23

06/09/19

Same here. MacOS Ventura 13.2.1 with Jabra Elite 75t buds.

Yourty

Nov 20, 2023, 07:1511/20/23

11/17/23

It looks like your Bluetooth headphones are acting up when you play Raid Shadow Legends on your iMac. Seems like a glitch with the game because it messes up the sound when you click on it. The fix you found with the terminal command or by restarting the system works, but it doesn't affect Apple Airpods. Maybe others face this too. Hope someone can explain or Plarium can sort it out!

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Opening up Shadow Legents app on Mac OS (Monterey 12.6, MacBook Pro 16\\\", 2021) messes up the sound system-wide, rendering the audio unbareable.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"90u6f\",\"text\":\"User-side fix: re-connect bluetooth headphones and the audio kicks in correctly again, but only until Shadow Legends window gets focused again, in which case the audio gets broken again.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dh7dm\",\"text\":\"EXTREMELY annoying bug.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1660648159100","userCommentsCount":"1","userName":"Sir Glorg","createdDate":"1664801751803","editedDate":"0","id":"1587112","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/a-/AFdZucpo2PMp1mRIjkJQpPqNW0PWzbLFIOk048g7fsvgSA=s96-c"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1587112","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/11690436/","commentUrl":"/forum/en/comment/topic_1618816/"},"strings":{"userRole":"","userId":"11690436","contentDraftJs":"{\"blocks\":[{\"key\":\"drevr\",\"text\":\"Same problem with Bowers & Wilkins PX7. 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Only way i found to get back to normal audio reproduction, is when i reboot the system or when i disable the bluetooh module using a terminal comand.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1lurc\",\"text\":\"~ % sudo pkill bluetoothd\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":25,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":25,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":0,\"length\":25,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":25,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"akoeh\",\"text\":\"It happens to all my bluetooth headphones. My Edifier w830bt, my Baseus Encok W04 Pro, any generic aliexpress wireless earbuds, doesnt matter.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"4tekk\",\"text\":\"Curiously, the Apple Airpods 2 is not affected by this issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8onro\",\"text\":\"I imagine it is caused by The Raid Shadow Legends app because it only starts when i click on the game window. If i have the game playing on the background, but dont touch it, it reproduces the audio normaly.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bccf2\",\"text\":\"If i touch the window to play the game, the audio gets distorted, and i have to do one of the solutions mentioned before.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"2c3h0\",\"text\":\"Can someone elaborate on this? Does anyone have the same issue? \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":64,\"style\":\"color-rgb(242,242,242)\"},{\"offset\":0,\"length\":64,\"style\":\"bgcolor-rgb(0,0,0)\"},{\"offset\":0,\"length\":64,\"style\":\"fontsize-10\"},{\"offset\":0,\"length\":64,\"style\":\"fontfamily-Monaco\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"6jb0j\",\"text\":\"Plarium whats going on?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":23,\"style\":\"color-rgb(242,242,242)\"},{\"offset\":0,\"length\":23,\"style\":\"bgcolor-rgb(0,0,0)\"},{\"offset\":0,\"length\":23,\"style\":\"fontsize-10\"},{\"offset\":0,\"length\":23,\"style\":\"fontfamily-Monaco\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","createdDate":"1651117291117","folderId":"677","id":"616844","authorId":"9018503","authorRegistered":"1578340283650","authorName":"KillerGMCbr","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/15.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"14","commentsCount":"9","likesCount":"2","authorCommentsCount":"2","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/raid-shadow-legends/677_bug-reports/616844_bluetooth-headphones-audio-problem-on-macos/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/11265641/","commentUrl":"/forum/en/comment/topic_1581533/"},"strings":{"userRole":"","userId":"11265641","contentDraftJs":"{\"blocks\":[{\"key\":\"8pd3u\",\"text\":\"I have the same issue. It's very annoying and makes using macos client almost impossible for me.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1660721968957","userCommentsCount":"1","userName":"mxhoncharov","createdDate":"1661519260643","editedDate":"0","id":"1581533","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1581533","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/11368607/","commentUrl":"/forum/en/comment/topic_1587112/"},"strings":{"userRole":"","userId":"11368607","contentDraftJs":"{\"blocks\":[{\"key\":\"7pso3\",\"text\":\"I have the very same issue. Tried 3 different bluetooth headphones now (Sony wh-1000xm4, Sony wh-1000xm5, PowerBeats Pro). Opening up Shadow Legents app on Mac OS (Monterey 12.6, MacBook Pro 16\\\", 2021) messes up the sound system-wide, rendering the audio unbareable.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"90u6f\",\"text\":\"User-side fix: re-connect bluetooth headphones and the audio kicks in correctly again, but only until Shadow Legends window gets focused again, in which case the audio gets broken again.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dh7dm\",\"text\":\"EXTREMELY annoying bug.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1660648159100","userCommentsCount":"1","userName":"Sir Glorg","createdDate":"1664801751803","editedDate":"0","id":"1587112","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/a-/AFdZucpo2PMp1mRIjkJQpPqNW0PWzbLFIOk048g7fsvgSA=s96-c"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1587112","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/11690436/","commentUrl":"/forum/en/comment/topic_1618816/"},"strings":{"userRole":"","userId":"11690436","contentDraftJs":"{\"blocks\":[{\"key\":\"drevr\",\"text\":\"Same problem with Bowers & Wilkins PX7. AirPods Pro works normaly\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1598354508950","userCommentsCount":"1","userName":"fonar25","createdDate":"1666092943900","editedDate":"0","id":"1618816","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1618816","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9018503/","commentUrl":"/forum/en/comment/topic_1622347/"},"strings":{"userRole":"","userId":"9018503","contentDraftJs":"{\"blocks\":[{\"key\":\"84ddd\",\"text\":\"Plarium, please take a look at this issue! Its annoying as hell to keep having to either turn off the headphones or kill the bluetooth module....\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bptto\",\"text\":\"Can any plarium employe take a look at this?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578340283650","userCommentsCount":"2","userName":"KillerGMCbr","createdDate":"1668231872577","editedDate":"0","id":"1622347","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1622347","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/10770791/","commentUrl":"/forum/en/comment/topic_1632471/"},"strings":{"userRole":"","userId":"10770791","contentDraftJs":"{\"blocks\":[{\"key\":\"603ul\",\"text\":\"2023, problem still here. Headphones - Sony WH-1000XM4\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1638306596410","userCommentsCount":"1","userName":"Xurromok","createdDate":"1673842697883","editedDate":"0","id":"1632471","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1632471","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9018503/","commentUrl":"/forum/en/comment/topic_1641559/"},"strings":{"userRole":"","userId":"9018503","contentDraftJs":"{\"blocks\":[{\"key\":\"nkih\",\"text\":\"Can someone from plarium please answer this thread. Is this bug known to the developers?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8t152\",\"text\":\"Its frustraiting...... I tryed using sound source form rogue amoeba to redirect the audio from the app to another audio source....but its a no go.....\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dk1on\",\"text\":\"Somehow the raid app just plainly destroys de audio on non apple bluetooth devices.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578340283650","userCommentsCount":"2","userName":"KillerGMCbr","createdDate":"1679027523997","editedDate":"0","id":"1641559","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1641559","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9388686/","commentUrl":"/forum/en/comment/topic_1646388/"},"strings":{"userRole":"","userId":"9388686","contentDraftJs":"{\"blocks\":[{\"key\":\"4h9n4\",\"text\":\"Same on Mac OS with Sony WH-1000XM4 and Galaxy Buds2 Pro! Pls do something!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":20,\"length\":55,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":20,\"length\":55,\"style\":\"bgcolor-rgb(39,38,48)\"},{\"offset\":20,\"length\":55,\"style\":\"fontsize-15\"},{\"offset\":20,\"length\":55,\"style\":\"fontfamily--apple-system, system-ui, \\\"system-ui\\\", \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1588031712273","userCommentsCount":"1","userName":"Nim","createdDate":"1682410283967","editedDate":"0","id":"1646388","entityId":"616844","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1646388","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/12964616/","commentUrl":"/forum/en/comment/topic_1650769/"},"strings":{"userRole":"","userId":"12964616","contentDraftJs":"{\"blocks\":[{\"key\":\"ej2di\",\"text\":\"Same here. 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Seems like a glitch with the game because it messes up the sound when you click on it. The fix you found with the terminal command or by restarting the system works, but it doesn't affect Apple Airpods. Maybe others face this too. 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