Did not receive unlocked rewards on hard campaign

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Did not receive unlocked rewards on hard campaign

Dec 30, 2019, 19:2912/30/19

07/11/19

Did not receive unlocked rewards on hard campaign

At bottom of hard campaign, where it show points earned towards various loot, it showed I had unlocked 3 epic skill books. I clicked it but received no reward. Prior to this happening I had just loaded up the game and gone into the campaign screen.

Device: Huawei Mediapad M5 8.4

Android version: 8.0

Time: roughly 2:15 PM EDT

I have 140 stars at bottom of campaign, could be wrong reward was listed.

Is there a process in place to actual get my missing loot (like a support ticket)?

Comments

Coaxial Duck

Dec 31, 2019, 01:0612/31/19

12/29/19

Hi,

I also experienced this issue yesterday.

Device: iPhone 6

Time: Approximately 0800 EST

From my mobile device, the reward for 135 stars on the hard campaign was shown as awarded with a collection message but the 3 epic skill tomes were not received. I submitted a support ticket using the mobile device and will do so through the web application as well.

Hope this issue gets resolved for you (and me!).

Sezzy

Jan 1, 2020, 11:3601/01/20

02/15/19

2725

Coaxial Duck said:

Hi,

I also experienced this issue yesterday.

Device: iPhone 6
Time: Approximately 0800 EST

From my mobile device, the reward for 135 stars on the hard campaign was shown as awarded with a collection message but the 3 epic skill tomes were not received. I submitted a support ticket using the mobile device and will do so through the web application as well.

Hope this issue gets resolved for you (and me!).

As i known this rewards are added directly to your account.

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