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Bought item from market - silver gone, no item

Bought item from market - silver gone, no item

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Oct 17, 2019, 04:0310/17/19
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Bought item from market - silver gone, no item

I just spent 200k silver on an ancient shard in my market and did not receive the item. The silver was deducted. There appeared to be a short lapse in my connection when I bought it but I immediately reconnected. I would like my silver refunded or my item that I bought please.
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Oct 17, 2019, 08:1210/17/19
02/15/19
2726

Hi hi

Could you submit a ticket to our support? But first just double check your inventory may u used one more shard in a past.