2 bugs since last patch: Clan Boss and missing gear

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2 bugs since last patch: Clan Boss and missing gear

Aug 20, 2019, 22:0008/20/19

04/13/19

2 bugs since last patch: Clan Boss and missing gear

Hi Devs,

When I try fight against Clan Boss, the game crashes and the keys are lost with no damage being recorded. This has happened 3 times in a row already and I have now given up trying to play CB battles.

The second bug is that when I logged in today, my strongest hero was missing one piece of gear - gauntlets - and they were not in the artic at storage. I wrote to Support in-game but got the standard no-reply response.

Any ideas on how I can resolve these issues?

Thanks

Comments

savvas_hadj

Aug 20, 2019, 22:4008/20/19

04/13/19

Update: I just ran an experiment with 2 CB keys, fighting against Hard Clan Boss. Both times the game crashed at exactly 1min 29 secs.

savvas_hadj

Aug 21, 2019, 16:3408/21/19

04/13/19

Further update: I’ve run another experiment. If I use the “auto” function then the game crashes. If we keep the fight in manual mode throughout then I can get it to finish the match.

The lost gear is still lost however..

savvas_hadj

Aug 28, 2019, 22:5408/28/19

04/13/19

Wow! I’m really glad I went to all the effort to report the bugs and then try to find out more details on what is causing them!! To help you identify and resolve them!

Your replies make me feel really valued as a player! Keep up the great work 👍

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Both times the game crashed at exactly 1min 29 secs. ","userRegistered":"1555179240567","userCommentsCount":"9","userName":"savvas_hadj","createdDate":"1566340804043","editedDate":"0","id":"662096","entityId":"147927","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"662096","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8561933/","commentUrl":"/forum/en/comment/topic_662390/"},"strings":{"userRole":"","userId":"8561933","contentDraftJs":"","contentHtml":"<p>Further update: I’ve run another experiment. If I use the “auto” function then the game crashes. 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Both times the game crashed at exactly 1min 29 secs. ","userRegistered":"1555179240567","userCommentsCount":"9","userName":"savvas_hadj","createdDate":"1566340804043","editedDate":"0","id":"662096","entityId":"147927","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"662096","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8561933/","commentUrl":"/forum/en/comment/topic_662390/"},"strings":{"userRole":"","userId":"8561933","contentDraftJs":"","contentHtml":"<p>Further update: I’ve run another experiment. If I use the “auto” function then the game crashes. 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