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Bug in ice golem dungeon

Bug in ice golem dungeon

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Aug 6, 2019, 15:2808/06/19
05/30/19
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Bug in ice golem dungeon

Hi! 2 times in a row got this when i finished ice golem dungeon. Is this cause i am a f2p account? Got no rewards as well ... Not funny at all... After 1st attempt I did the clan boss and finished it w/o the error.

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Sep 6, 2019, 11:4709/06/19
Sep 6, 2019, 11:49(edited)
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I recently placed 3rd in the Ice Golem tournament and I am wondering how to collect my rewards, can you please let me know when I can expect them. Thanks for looking into this for me. I would like to hear from you as soon as possible.Thank you .